7:30AM - 6:30PM
1850 Imperial Ave, New Hyde Park“I’ve rented from Empire Car Rental multiple times and each time was great. Fast service getting you in your car and the people are pleasant and friendly. Morales checked the car out for me on my last rental and did a wonderful job. You are lucky if you get him and he is very friendly and pleasure to talk to. Makes the experience easy. I will definitely continue to rent from them and recommend them to anyone . Thank you Empire”
“This place is nice and clean. Customer service was excellent. The person that attended us is Tai. She was wonderful, very helpful with all my questions, and very patient dealing with me. I recommend this place to anyone.”
“I’ve been to this location in the past never had no issues and I’m here again thanks to Jennifer whom has great customer service and works to find the best unit that suits your needs.”
“What can I say, Suresh is the best. I wish there were more Sureshs around. He goes above and beyond to make us customers happy. He's vey courteous, respectful, professional and the list goes on....I hope he will continue to be a part of Safeguard in the years to come......Thank you Suresh!!!!”
“We were met at the front desk by a very friendly employee named Brenda who took very good care of us and made moving in very easy! She was very kind and helpful and gave us a great rate for our storage unit! Allen another wonderful employee helped with some heavy items and went above and beyond his usual duties for sure! Just can not say enough about these 2 employees and the great experience we had at this storage place..Thank you so much for all your kindness and help!!”
“They were very helpful, the trucks were in great shape, and they have a lot of different boxes and supplies. The U-Boxes are great for temporary storage until they are shipped down to Florida. It was a very good experience.”
7AM - 7PM
121-123 Jericho Turnpike, Jericho“I've rented from this location many times. The Service guy was awesome!!!! He helped hook up the trailer and was very friendly. Best I ever had!!!!!!! I will always go to the Jericho location. Dave 56-587-9827 Thank you!!!!!”
7AM - 7PM
207-05 Linden Blvd, Cambria Heights“I rented 12 reusable boxes. If you're moving skip the cardboard and get these heavy duty bins. They are very durable and stack well.Gentlemen at the counter was very helpful and extended my rental to another day to prevent me from racking up late charges. Will definitely revist this location again. Nice.”
“The customer service was great and the agent that helped us was very friendly had a great sense of humor and respectful and maid us feel at home thanks for the hospitality recommend this location to friends and family any time.”
“First time renting a storage unit to store my stuff over the summer. Great service at this place! The staff were super friendly and professional. Darnell helped me reserve my unit on the phone. He assisted me with the check-in process and showed me the way to access my unit step by step. There were trolleys and ladders on site that you can use to move your boxes.
Imani helped me with my van rental on the phone. We also inspected the van together. She was soft-spoken and quite witty.
Lizette assisted me at the unit. She opened it up and moped the already cleaned floor before my movers arrived. She made a unit move & transition really easy for me.
Such a great team of people who work here. The service was really amazing. Please forgive me for misspelling names.
Would definitely recommend it.
5 Stars.”
“I had to rent a truck and a van In a hurry. The staff was very professional and answered all my questions. I had trouble with the app and Mrs. Shelest helped me with both transactions and made me feel awesome. Highly recommend. Ask for Mrs. Shelest awesome lady.”
“RORY IS AWESOME helped me out the most in a time of need. If u need a u-haul or rental car like I did, come here you will be beyond amazed with his professionalism and care. This is the one! They care for their customers and treat you the way they would want to be treated ? ❤️”
“Hello! This place has a great team. I liked the service and assistance of the staff. Especially Giacomo Dignoti helped with everything from the first call. I had a special order and he found it and made it. Clear, accessible, fast and professional!!!!! Thank you very much.”
9:30AM - 5PM
156 Haven Ave, Port Washington“Fantastic and reliable service with simple procedures and easy going staff. Would recommend the service to anyone who needs an extra hand moving something and wants to handle it themselves. Quality service at its best!”
9:30AM - 4:30PM
99 E 2nd St, Mineola“Mike was a huge help when the van we were loaned broke down! We had one of his vans in 45 minutes and we’re able to move our Daughter to Brooklyn. Great job Mike!”
7AM - 7PM
251-37 Jericho Turnpike, Jamaica“I stopped in to see if my vehicle tow light was working.
Both associates were extremely friendly and offered top-level customer service. One gentleman took the time to walk me through my entire car to check to see if my trailer light was receiving power. When it was not, the associate went through the owners manual and highlighted each fuse I needed to check with a mechanic.
Unfortunately, it was raining heavily when I stopped by, but that did not stop this amazing associate from helping me outside.
Thank you for all of your help and for proving me outstanding customer service!”
7:30AM - 5:30PM
2204 Hempstead Tpke, East Meadow“I called last minute because my husband and I had an issue with another company canceling on us last min and they were so accommodating, Connie helped me and she was so sweet she got me a rental near house she helped me book last minute over the phone she was so nice to me and so patient. Very nice company can’t wait to pick up the car tomorrow thank you Empire!”
9AM - 5:30PM
149-12 97th Ave, Jamaica“First time using uhaul and the service here was fast and simple. Return the truck after my reservation time but they were really nice and didn’t give me any problems.”
9:30AM - 6PM
336 Meacham Ave, Elmont“Called last minute 20 minutes before they closed and got nothing but courtesy and professionalism over the phone, and that was only amplified when I got to the location and started the rental process. Truck was clean, location was clean employees (owners?) Would absolutely rent here again. Only issue I ran into was dropping the rental back off as it was a tight squeeze parallel parking the truck I between 2 new cars.”
“Mr. Morales, was personable and took care of all our rental car needs. We did an excellent job giving us an overview of the truck. And also helped us out with making sure we took truck only routes. You all are lucky to have him.”