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January 2024 by Briteny Xu
Super quick fix and friendly people!
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December 2023 by Pankaj Malhotra
Do yourself a favor, research and study about your Car issue before going to this workshop. I went to this workshop 3 weeks ago to show them a ding on my car door ( literally a week old car from the showroom). For obvious reasons I was anxious and excited to keep it new. The guy there came out to look at the ding and then looked at me as if I was a fool sweating over such a minor issue (Yes, I was!) He quickly made up something in his mind and said Ohh! I see the problem is with the cameras in side mirrors, I can't fix it without removing door and that he will have to open the whole thing, fix the ding and paint the whole door!? In my mind, I laughed and wondered if the guy was really a stupid service guy in this business or if he thought I was a complete fool who would believe him. I had already done my research and had found Dentless Repair workshops but they were all far, so I chose to walk out saying I will live with it. I got it eventually fixed, 'The Dent Guy' fixed it in 15 mins!!! He drove to my place for extra $20 but it was worth it.
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August 2023 by Steve Mohan
Don’t waste you time! the girl on the phone is the most rude person i ever spoke to ! no information bout anything
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August 2023 by r s
Do your self a favor and do not go here. Particularly this rep Avi is unprofessional and a con artist . I don’t know about the other staff there but this guy will come up with million excuses and argue with you on every thing . Terrible customer service. Avoid him and sorry to say the auto body for your piece of mind.CPA from new hyde parkService: Body & Trim
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April 2023 by Nisar Yusuf
Excellent very friendly and looks into your needsIn one word GREATEST
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March 2023 by Leo I
Wonderful service. The best car repair experience I have ever had! Great professionalism, easy communication.Highly recommend this place for all automotive needs.Service: Body & Trim
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February 2023 by Leo Izraelit
Wonderful service. The best car repair experience I have ever had! Great professionalism, easy communication.Highly recommend this place for all automotive needs.Service: Body & Trim
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January 2023 by shaunta johnson
Dont waste your time with this place they are dirty crooks they want cash payments not to pay taxes I'm reporting them to the i.r.s to investigate them STAY OUT FROM HERE GO SOME WHERE ELSE!!!
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December 2022 by Liam L.
The Pros:-The staff is friendly-Location is convenientThe Cons:-Turnaround time was ridiculously long for cosmetic repairs-Dishonesty about what was actually repaired based on estimate (I am mechanically inclined so was able to spot the discrepancies)-New parts were broken and there was no mention of itThere appears to be a lot of positive reviews posted on other sites about their quality of work which I did not get. With that, I would advise to look elsewhere.
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November 2022 by Koba Capital
Very nice team , they explained the process fully what to expect and very knowledgeable
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September 2022 by M Larsen
I would never use this place. They tow for the Floral Park PD. They charged my son over $400 to get his car back. They picked it up Friday afternoon and we’re closed until Monday. Even though they were closed they charged for Saturday and Sunday. Places that operate like this shouldn’t get anyones business.
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September 2022 by christine d.
This is the best auto body shop ever. Have been coming here since 2012 and highly highly recommend.Staff and service are amazing
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July 2022 by Anthony P.
Thank you so much Tip-Top Auto Body for fixing my baby!! You guys were awesome!! So respectful, fast updates, very friendly! I got my car so fast and looks better than before! You guys are the BEST! Highly recommended!
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July 2022 by Jackie M.
If I could give zero stars for my experience today I would.... I was due to drop off my car at 8am today and received a call at 7:53am from Enterprise stating that they had no reservation for me. I called them back and told them I thought the auto body shop handled and would call them. I called Tip Top asking initially what the issue was and was told by a receptionist (i did not get her name) who answered the phone that it's not the auto body shops responsibility to set up rental cars and it was mine. I said this was never said to me. The only thing said to me was I was asked if I need one and the receptionist who was there when I brought my car in on July 11th said okay we will set it up and it will be here when you drop the car off. Never at any time was I told that I needed to call State Farm and set it up or I would have done so to avoid this mess. I then called State Farm and set up a reservation. Afterwards I called Tip Top back and asked when I could reschedule. During this call I was extremely frustrated and my tone was not nice. I can say exactly the same for the receptionist who answered the phone who spoke just as rudely back to me telling me things such as "it's too early to be screaming like this, it's not my fault you got into an accident and why would you bring it here if your so unhappy". I never complained I got into an accident who your staff ignorantly blamed me for without knowing the facts that the other driver was 100% at fault. My issue was the lack of communication about the rental car. This is absolutely despicable to speak a second time customer like this and the body shop was in the wrong. I as the customer was right in the bad communication about the rental car. She then told me August 1st would be the next available date. I told her then I won't be using Tip Top. Do not bring your car here unless you love bad communication and attitude from the front desk reception. This place also likes to accuse people of being culturally insensitive when trying to identify who the employee was who answered the phone "tip top auto body" without giving her name. Beware at all costs and take your business elsewhere.
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July 2022 by Jimmy Singh
Excellent place to get car body repair. I used to work with Lenny for my repairs. Tip Top lost a tip top rep. He was a real gem and a genuine person.
