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January 2024 by G P.
They are so helpful with best costumer service. They are friendly and try to find you best deal.
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December 2023 by Brian Whitaker
My wife and I just had the privilege to go to Extra Space Storage on 4th Avenue in New Hyde Park. I say privileged because we had the experience, great experience to be helped and served by Jeff and Nash.They were so kind, so loving so caring, so helpful and just a pleasure to speak with.I highly recommend this place.I HIGHLY RECOMMEND THIS PLACE!I don't know too many people that have left a storage unit filled with joy. But that's what Jeff and Nash did for us today.I really hope that their boss doesn't just read this and do nothing. They should be honored and recognized in some way...$$?To Nash and Jeff , I praise THE LORD FOR PEOPLE LIKE YOU .TO GOD BE THE GLORY
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November 2023 by K Sutherland
Dan, you had me give this facility a 5 stars, which I did and then I deleted it. I informed you I wanted to rent the space for 2 years and I informed you I saw it at a lower rate of $56 on November 4, 2023, so is it possible for me to rent 2 years at that price and you said I would have to pay a new administration fee and rent a new space. Yes I am aware the prices fluctuate on a daily basis. However ;if a customer is trying to lock in the best rate to save during these uncertain economic times, would you Not try to accommodate the customer? Is it all about Ratings ? What happened to your customer service after my 5 star rating ? Thank you for pretending to be Genuine Dan !!
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November 2023 by EMANUELA GUNTHER
After some searching for a storage place we tried the Extra Space Storage in New Hyde Park. As soon as we started talking with Jeff, we knew that our search was over. He took his time to explain everything involved in long term renting, walked us through different units highlighting little details that would better match our needs, and then worked out the most convenient deal for us. Mark, Jeff's partner, was also helpful in finding ways to accommodate our special needs. We left confident that we are in good hands and convinced that we made the right choice with our storage selection at Extra Space Storage.
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November 2023 by N C
Wow, I am super surprised to see 1 star and 2 star reviews, I ended up reading them and to me it sounds like the staff there explained Extra Space's policies and that person just would not accept them, super disappointed that someone would question another persons character just like that.From my experience Dan and Nashe are both great people and always have a smile on their face, they go into detail on the policy and procedures associated with Storage making sure to explain every aspect. The facility is clean, hours are great, but the best part is the staff that will try and go above and beyond for their customers.
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November 2023 by adam carey
Pulled up to get new unit and Nick was outside ready to show me around. Was very helpful and personable. Smooth process and very nice setup. For first impression went well. The lady up front in office had good personality as well.
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November 2023 by Luis Lopez
Excellent customer service, well lit and safe area. Friendly location. Thank you to the representative Nash for her excellent service.
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October 2023 by Howa A
After the super storm that came in this week and basement got flooded, called there and Nick was very helpful. Not only did he help find size unit for use to salvage our things. But made sure that we were able to bring things that was convenient for us. The hours are great 6am till 10 at night and was easy to move in. The staff is very easy to talk to and very helpful with any concerns that you might have
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September 2023 by Andrea Wells
Dan was so great! We appreciate all of his help and expertise. Ultimately, he went above and beyond to me to get set up for the perfect storage unit. Five stars!
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September 2023 by Rosa Ortiz
Daniel tan was very helpful and friendly handsome smart and funny. Space was clean smell very nice. Very affordable prices. I would recommend this place for all your storage needs.
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September 2023 by Shay
Daniel was so patient and knowledgeable he made me feel heard. He was so calm and made sure I understood every step. Thank you Daniel excellent customer service
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September 2023 by Takeia D
Daniel saved the day! I had issues with reservation with a different storage company so I called Extra Space Storage close to the office’s closing time. Daniel was so understanding, patience and informative when he registered me for a unit at the New Hyde Park location.
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August 2023 by Jose Olivo
Nick was very professional and helpful. He explained the lease agreement thoroughly and ensured I selected the proper unit size. Overall I had an excellent experience.
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July 2023 by Virginia Fedus
Daniel and Nick were quite helpful in my decision making. Never rented a storage unit before so I had to do some homework. Made a list of six other facilities. Went to this place first.then went on to the others to compare. Wound up coming back to them. Very clean, easy access, good hours. Definitely would recommend this place
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July 2023 by Plevence Ricketts
Just got a storage unit at the new Hyde Park location. The facility is really clean and the staff is very friendly and helpful. Daniel, one of the mangers, was super attentive. He was very professional. He took the time to answer all of our questions and show us our unit. Would definitely recommend this facility!
