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April 2024 by Lisa M.
I recently placed an online order at this CVS location, 2030 Hillside Avenue and it's been nothing but one problem after the other with receiving help and customer service here. Now it seems like at 2pm yesterday I received an email notification that my online was "picked up". By whom? I didn't authorize anyone else to pick up my online orders and they need to do their job by checking identification and scanning bar codes before handing out any orders for pickup. Now it's back to calling customer support by phone to place a new order. I will be staying away from this location going forward.
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December 2023 by George V
Friendly pharmacist, loves her job but very overworked. Understaffed location. Very little room for actual pharmacy. Store is crowded too
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December 2023 by Leon Chen
Been going to this CVS for more than a year. Gloomy lightings, unprofessional, lazy, and rude pharmacist has been a consistent theme. Have had enough with it now. If you had to come in for medication / vaccination, avoid Jasmin.
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September 2023 by Kristen B.
The pharmacy is extremely slow. I frequently wait 15 minutes or more just to pick up a prescription. It's very frustrating. I would not recommend using this pharmacy.
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August 2023 by G J
I just called today 08 07 23 at 4:20 PM to ask about a prescription and before I finished asking a question the pharmacist hung up on me. She was very rude and bad mannered. I was really disappointed and disgusted with her lack of professionalism and respect. If she doesn't like her job she should go somewhere else.
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August 2023 by Catherine Chin
Need cashiers. Only can use machines. No choice
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June 2023 by Arielle Christian
Trying to call in a prescription for a patient is impossible here. Told me i had to do it online. i asked why it wasn't possible to call it in if I'm on the phone already. She kept questioning me why i couldn't just do it online. She clearly could but wouldn't. Rude, unprofessional, and wastes medical offices time. Called the CVS up the block and helped me immediately. Someone needs to get a hold of this pharmacy staff.
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May 2023 by Joseph Walters
Poor customer service at the pharmacy. Pharmacist was very rude.
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April 2023 by Abigail T.
Takes forever to fill a prescription, seriously so disorganized and messy. The pharmacists don't know what they are doing half the time, and take more time for no reason. They make so many mistakes, please don't go here.
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April 2023 by Abigail T.
So disorganized, so messy, takes forever to fill a prescriptions. The pharmacists Jasmine and Frida think they know everything and takes forever. They make so many mistakes, please don't go here.
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March 2023 by Christina E.
Needs all new staff. Especially the pharmacy. They never have my prescriptions ready. It's always a mess. Disorganized and the pharmacist is a disaster herself.
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February 2023 by Timothy F.
I went into CVS to pick up a few things and there were plants on the shelf for sale. Most of the plants were dead and a few were near death. All had been deprived of water. They were left there to dry out and die. I asked about them and who is watering them. The manager replied they are dead and all getting thrown out. I asked if I could take a few that were still clinging to life and it was a big nNO. He said he needed the plant to scan the pot to get credit. I asked if I could just pull out the plant and he would have the pot to scan,another NO. They were so dry they were hanging out of the pot. What a disgusting way to treat a living thing and your store's merchandise. The store's lack of good customer service is bad enough and now the lack of care for a little houseplant. CVS you really need to care a lot more if you don't want all your customers going to Walgreens.
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January 2023 by anne duffy
Local drug store, excellent caring pharmacy staff
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December 2021 by Gerald Eydelman
Had a FANTASTIC experience with the pharmacist, Frida. Fast service, super knowledgeable, and went above and beyond. Will change my usual cvs location to this one for prescriptions going forward.
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December 2021 by Jen B
I had a wonderful experience at this pharmacy today. The pharmacist, Frida, is the best! She helped me find everything I was looking for. Will definitely go back!!