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September 2023 by itzel arteaga
they have no respect towards their customers and they are not professional what so ever.
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May 2022 by MARIA LEITAO
BE FORWARNED ANY SHOP THAT HAS A MARBLE FIRE PLACE WHEN YOU WALK IN LIKE WALKING INTO A HOTEL OR FINE RESTAURANT CLEARLY DOES NOT GET THEIR BY BEING HONEST. AJ THE MANAGER WAS RUDE AND ABNOXIOUS WHEN WE WENT THEIR TO PICK UP OUR VEHICLE AFTER IT HAD BEEN IMPOUNDED. THEY STOLE MY AIRPODS THAT WERE LEFT IN THE VEHICLE. AJ THE MANAGER SAID IT WAS NOT HIS PROBLEM. HE CLEARLY HAS DISHONEST EMPLOYEES AND ALLOWS THIS BEHAVIOR. IF I COULD GIVE THEM A ZERO I WOULD
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August 2021 by Avi Marda
Good staff
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July 2021 by Justin Visconti
This place is top notch. Excellent service fair and very honest
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April 2021 by 2200 Summit Realty Management
My car was in an accident in Garden City and the police insisted on taking the car to this shop. That was an immediate red flag. I Googled this shop and saw all of the terrible reviews so wanted to get the car to a GEICO authorized shop where I knew I would be treated fairly. Grand Autobody would not allow the GEICO appraiser to see the car and they told my sister she had to sign three authorizations to have it released. One of them was an authorization to have Grand do the work! I had to take a day off from work to get the car out and they charged us $450 for towing and holding it for three days. Be forewarned, do not use this business.
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March 2021 by Richard F.
My car was in an accident in Garden City and the police insisted on taking the car to this shop. That was an immediate red flag. I Googled this shop and saw all of the terrible reviews so wanted to get the car to a GEICO authorized shop where I knew I would be treated fairly. Grand Autobody would not allow the GEICO appraiser to see the car and they told my sister she had to sign three authorizations to have it released. One of them was an authorization to have Grand do the work! I had to take a day off from work to get the car out and they charged us $450 for towing and holding it for three days. Be forewarned, do not use this business.
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March 2021 by Richard F.
My car was in an accident in ****** City and the police insisted on taking the car to this shop. That was an immediate red flag. I ******* this shop and saw all of the terrible reviews so wanted to get the car to a ***** authorized shop where I knew I would be treated fairly. Grand Autobody would not allow the ***** appraiser to see the car and they told my sister she had to sign three authorizations to have it released. One of them was an authorization to have Grand do the work! I had to take a day off from work to get the car out and they charged us $450 for towing and holding it for three days. Be forewarned, do not use this business. Check ****** or **** reviews to verify what I have written.... Read More
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March 2021 by Preksha Patel
WORST PLACE EVER, THIS PLACE NEEDS TO SHUT DOWN, POLICE OFFICERS SEND THE TOWED CARS HERE CAUSE THE SERVICE IS BAD, THEY DAMAGE YOUR CAR PROPERTY AND THEY MOVE STUFF AROUND IN THE CAR.
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March 2021 by BJ HAN
Very bad attitude at front desk and overpriced ! not giving you invoice until you paid and found that you were overpaid more than $100 over market price .
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March 2021 by Nariman P.
worst place in the world. a bunch of thieves and a holes. a pure corrupt place to overcharge people. charged me extra days. hope their business shuts down. they scratched my car everywhere.
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January 2021 by Edgar Medina
The worst customer representative whose suppose to be the boss! His attitude is of a street person and hey don’t believe me check their reviews on google
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December 2020 by Marla C.
Got into an accident about a year ago in garden city and they had to be the ones to tow it. Worst experience trying to have it picked up the next day. I went there early in the morning to sign all the release forms thinking there wouldn't be an issue that I didn't want to leave my car at their shop. BOY WAS I WRONG! The other tow company shows up an hour later to get it and of course I get harassing phone calls from the shop when he gets there. They called the police to their shop on the tow company saying that I was part of some scheme bc I knew the owner of the body shop who was picking it up?? It was the most ridiculous and absurd thing ever and caused such bad unnecessary stress. They are CROOKS. I have never experienced a place that was so unprofessional and sneaky. I can't believe it took me this long to even write a review. Convinced they purposely damaged my car further just because I did not want to leave it there to be fixed. STAY AWAY and get your car out of there ASAP if it's towed there.
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July 2020 by Michael Nigro
Tilden Auto in a Mineola recommended these guys, and I've used them twice. The results were great. They are fast, reasonably priced, and couldn't be nicer. In an industry where almost no customers are in a good mood when they arrive, its refreshing to find guys who are as friendly, helpful, and actually good at what they do!
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July 2020 by P N
They have no value for other's Health, Time & Money. They'll treat you like you're worthless. stay away from this totally unprofessional place!DO NOT RECOMMEND!!!!!
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January 2020 by DOLLY LAZARRE
Omg! SCAMMERS! If I could give no star I would. They are crocked and their business practice is unethical. Same situation as other driver with car accident. Our car was towed and we were unable to get car back unless we paid fake fees they created against the insurance company and us. How are they allowed to stay in business ripping off customers?! Interestingly all the positive reviews were written by the staff from the shop (hint: John and Angelo etc) and their friends.
