-
August 2023 by John DeSantis
Told me my tires should be in this week, I waited 3 weeks later still no tires, never again even try to go here,
-
July 2023 by MO SMITH
came here after my battery failed couple of days after the warranty manager was rude never helped they broke my battery cover while testing doesn’t deserve zero stars will never ever come here called Walmart in Rome NY they helped me replacing my batteryAlso my car brake light not working after i left and they broke my battery cover
-
July 2023 by Frank LaDue
There are only two guys working they were shorter staff they could not keep up with the demand from the public
-
November 2022 by Mike Brennan
Wanted to purchase 4 tires and no same day installation so called Rome Walmart and they said I might have a short wait which I understood. Rome was very helpful !!
-
October 2022 by Gravitys Reach
Called me two hours before my online order for tires were to be installed and told me they close at 4:00pm even though online it says 7:00pm and the appointment was set for 6:00pm. Then they told me the tires didn’t even come in yet. Literally a clown show I planned my day around having the tires put on. Funny how it says everywhere that they close at 7:00pm because it sounds like they just don’t want to work past 4:00pm.Service: Tires
-
September 2022 by Haley Lane
Will never go back to Walmart for tires ever again! After spending $1,030 on 4 tires. They Blamed me for them installing a dud tire saying I shredded the inside of my own tire by driving it 2 days. And nothing they can do to replace the garbage tire they gave me ! Not recommended for anyone . They did nothing but try to cover their own and blamed me as a customer.Service: Tires
-
July 2022 by Debbie Mason
Great job by the auto care centers team!
-
December 2021 by Paul
I Scheduled an appointment here (new Hartford Walmart) to swap out old tires for new ones, get them balanced and mounted. So I Dropped my car off and the guy I gave my keys to said it would be done in around 45 mins. 45 mins later I got a call from the manager at first saying I got the wrong size tires but later admitting that he refused to put them on bc they weren't the size listed on the side of my car door. I tried to explain that I had different size rims that's why the tires were a different size and I had talked to another employee the day before that explained to me that in order to mount a wheel with new tires they would have to be the same sz wheel/tire that was mounted on my car presently or that was labeled on the inside of my door. He said that who I talked to was new and that was how they trained they're employees. Also it wasn't they're fault and would not be mounting my new tires. So I definitely would not recommend going there even for something simple and definitely nothing tech.Service: Tyres
-
October 2021 by Jess Pug
I bought all brand new tires from here and when I left the car shook over 60 mph. I brought it back and they would not rebalance saying it was an alignment issue. (Its not just had one) I had to take it over to mavis and pay for them to rebalance the wheels so it was safe to drive. Walmart is lazy, unprofessional, and a rip off. I will never buy tires here againor use any auto service. Zero stars is more like it.Service: Tires
-
October 2021 by Deanna Gibbs
Customer Service was very good. Will recommend Walmart Auto Center to friends. Keep up the professionalism. Will be back.
-
October 2021 by Jessica Anne
I bought all brand new tires from here and when I left the car shook over 60 mph. I brought it back and they would not rebalance saying it was an alignment issue. (Its not just had one) I had to take it over to mavis and pay for them to rebalance the wheels so it was safe to drive. Walmart is lazy, unprofessional, and a rip off. I will never buy tires here againor use any auto service. Zero stars is more like it.Service: Tyres
-
October 2021 by Chris Bussonnais
Good amount of product. Having a diesel in the winter you should carry anti gel. They always have a ton on stock.
-
August 2021 by Evolved Primate
I called and the guy on the phone was very rude and talked over me when I tried to ask questions. When I got there at 6 pm, I asked them to just change my oil. The guy asked me if I wanted my oil changed and my filter replaced, I said no thank you I don’t want the filter changed because it was new and I only replace my filter every other oil change. He then told me, “ah we can’t do that, we’re closing soon.” So my impression was that they wouldn’t service me until I got a filter too…because why would you ask what I needed done before telling me that you’re closing? Terrible service. I will not be returning.
-
August 2021 by Ron German
Ordered two tires for a great price with great value! Was supposed to be in my doorstep tomorrow afternoon……. They were waiting for me before my return from work!
-
July 2021 by Edu v. (Greatdays)
The service is very slow , there is not common sense to fix or resolve any issue ,.The service was not great before but my last visit was horrible.Not common sense at all.I hope it gets betterService: Tyres