PetSmart is a leading pet supply and services retailer that offers over 10,000 products both in stores and online. The store caters to a wide range of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the variety of products available, making it easy to find everything needed for their pets. Shopping is convenient, with options for online ordering and in-store pickup within two hours. The staff at PetSmart is often praised for being friendly, knowledgeable, and helpful. Many customers have had pleasant experiences with the grooming services, noting the staff's kindness and positive energy. Others highlight the expertise of associates in the fish department, who provide valuable advice and recommend suitable products. PetSmart also offers additional services at certain locations, including dog training, pet grooming, pet boarding, Doggie Day Camp, and pet adoption. However, some customers have expressed disappointment, particularly regarding the handling of issues like sick or dead fish. One customer was upset when staff did not seem to take concerns seriously about a dead fish and the behavior of other fish eating it. Despite occasional frustrations, PetSmart remains a popular destination for pet owners seeking a wide selection of pet supplies and caring staff.
I Love shopping at PetSmart -Highest quality of food at the Best prices. My canine is 15 and she behves like a pup. Gvng our furry frnds the Best, extends their longevity and I blve they deserve it!! The associates are alwys helpful and upbeat.
July 2024
I really enjoyed my experience at the groomers. First time in a while the entire staff was just kind, great energy and happy to meet us. I dont get my dogs groomed much but now I want to since it was so pleasant . See you guys again. Cassie & Blanket.
July 2024
5 starts for Andrew the fish guy! Gave me valuable and easy to understand information regarding my rescue beta fish. He recommended product that he personally used, answered my questions about price matching, and was incredibly kind! Super knowledgeable dude that definitely cares for his fish.
