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November 2022 by Elisabeth Prenot
In May of 2022 our dogs kidney disease made living very painful for her. We approached the New Hartford Vet Hospital for help in easing her out of her pain. The compassion, considerate, gentle, and private last few hours with our beloved Tess at their facility gave us time to accept the inevitable and find closure. Thanks to all who helped.
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February 2022 by Danielle Leigh
I had a traumatic terrible incident, my little dog ran away from me and got hit by a car. I called New Hartford animal hospital and they took him in immediately on a Friday evening. They staff was so friendly, caring and genuine. Luckily PJ didn’t break anything or even fracture, he is badly bruised. Even so, these ladies took him right in and gave him immediate top of the line care. I would recommend this vet and staff to anyone who loves your pets like I do! I can never thank you enough for your comfort at this difficult time! You are truely wonderful women!
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November 2021 by Chris Shepherd
They have been amazing with my pup and his broken leg. Huge props to Catherine the vet assistant being there everyday I was there with him. Very friendly and helpful staff. I would recommend anybody to bring your pets here to these knowledgeable and fine people. Thanks again to everyone at this facility. Me and hoss will be returning soon.
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November 2021 by Kelsie Allen
They are veryyyyy nice people here! They give you all the information you need and do not try to smuggle your money! Love it here!
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September 2021 by Brenda Naizby
Prompt scheduling of appointment, a kind and thorough examination and courteous, professional interactions throughout. Deacon would add plus tasty treats.
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September 2021 by Stephanie Ludwig Marquez
They take great care of our Mudge so much that he loves his trips to the vet!
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August 2021 by Melody Mizgala
At a very concerning time with our pup, New Hartford Animal Hospital was there to ease us through what could of been an awful experience. They were incredibly helpful, kind, and understanding.
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November 2020 by Debbie Hilley Parker
They are very friendly and thorough!
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September 2020 by Carrie Elizabeth
The experience here always exceeds my expectations since day one. Especially during this time of social distancing, they make the experience smooth for my Shih tzus and me as I was probably more out of sorts with the entire process of having to stay outside. Very thorough and personable. Sophie and Chloe thank you!
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September 2020 by Shawnie Echeverry
In the midst of a pandemic they were able to take us in as new clients to update our dog’s shots last second. They were very understanding and flexible despite being fully booked for the next month. The woman at the front desk, Marie, was extremely kind and helpful. Glad we found a new vet to take our dogs to!
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September 2020 by Mary Beth Schmalz
Excellent staff! They are well organized and care about their patients.
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June 2020 by Jenn Siegfried
In our time of need with an emergency with our dog, New Hartford did not help us. They told us we needed an appointment, after calling their emergency line 3 times. Our dog was taken elsewhere and he needed medication, bloodwork, xrays and immediate attention for an infection, pancreatitis and an irritated bowel. We have put our full trust in another vet clinic to take the best care of our animals. We sadly could not rely on New Hartford in an emergency for our pets.
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May 2020 by Kirsten Katie
New Hartford Animal Hospital is always kind, courteous, and so efficient. I know that when I hand my fur baby over to the knowledgeable technicians and veterinarians she always receives the best care in a completely fear free environment. I know the doctors and technicians want what is best for my pup and I’m so happy to have found such an amazing practice. Thank you for all that you do! We love you guys!
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April 2020 by Vanessa Joan
My hamster Gizmo seen Dr.Hartkins a couple times and she was so sweet, helpful and empathetic. I recommend her because she was willing to take him on considering she doesn’t specialize in exotic animals. The only other friendly worker there is Jenna, she made cute little feet prints of Gizzy for me. Last night, my other hamster Hughey took a turn for the worst. I called late at night and talked to the answering service (who has given me attitude before) and I asked if he cou
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September 2019 by Cassie Stone
What a great experience. I rescued a kitten recently and he has some health problems. They were able to get me in for an appointment that very next day. As soon as we arrived the staff was welcoming and friendly with my hand sized kitten! The vet was prompt and very knowledgeable about my little guy. They also called to check in which was great because my kitten still wasn't better after a few days. They took the worry out of the process for me and I would highly recommend them to anyone!
