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April 2024 by Jacob Ramosmartinez
Drive thru was slow they did not cap the caffe correct so it spill and burn my hand did not give recipe did not tost my beagle it was cold really need to put some that cares about serving the community not just for the pay I think is time to change locations no need to be in a drive thru with 4 cars ant sit to get mess up order
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March 2024 by John Shaffer
Horrible,Coffee old,Bathroom filthy,They should be ashamed!
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March 2024 by D Ayers
Was told by associate in drive thru at 515am that breakfast is not available until later. If you open at 5 am, what time do you start serving breakfast?
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October 2023 by Purvi Dudhedia
I would not go here they don’t make their hash browns fresh and they feed you hash-browns that have been sitting out.
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October 2023 by Blue Feather 803
I only did the drive thru but the experience of the young man at the window, he was very nice. The pumpkin spice was delicious along with the bagel bites!!
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September 2023 by Jason Harris
One of the more decent local Dunkin’ Donuts as far as food being quality and service is fast,
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September 2023 by Arko Baj
Really show. Took them 25 mins to make 2 coffees. Constantly talking around each other waving hands. Will not be back
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September 2023 by P.E. Pasternak
Ordered 25 worth of stuff for employees, go to pick up and...nobody there, at all. Never again at 415 in the morning.
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August 2023 by Denise Smith
It is relatively expensive for coffee. The other coffee shop in town is less expensive and has better/larger donuts and a better selection of breakfast sandwiches.
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July 2023 by Carlos and Larizsa Feliz
Super friendly staff and prompt service specially in the morning.
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June 2023 by Amy Mack
The lady who took our order was very rude. The coffee was awful. The guy who took my money was sweet but my coffee I ordered was done all wrong. I tried to explain to her how I wanted it and she was making comments just awful there. I’ve been there a few times not too bad but this was the worst! I’ll stick to the one on Oriskany blvd.
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June 2023 by Theresa marie
Large mocha Cappuccino is always 3/4 empty, why?? They are certainly making a very large profit charging for a large but giving a small.... cannot find a working telephone number for the burrstone rd location. Listed number just goes to voice-mail which is always full. I'm disabled and cannot get to the store to return items, people either drop it off to me on way to work or I order delivery.The owner needs to step up and actually pay attention to what is going on at this store. Have some integrity, make sure customers are receiving good coffees & food. Not uncooked bacon (happens all the time). Half filled drinks, barely warm coffees, etc.Maybe codes needs to be called constantly until things improve ???Get it together dunkin or move on & close this store.
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June 2023 by Jan G.
Terrible service they never have anything and are always out of food. Also just got food poisoning from their snackin bacon.
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June 2023 by Arron Mcclain
They never have anything......but hey, it's just Dunkin
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May 2023 by John Brady
If you like strong Dunkin coffee Marcy n.y. makes it nice and strong. Great customer service too!!!
