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March 2024 by Christine S
Professional, neat, quality workmanship.
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February 2024 by Sabrina Mohammed
I used Disaster Recovery because they were recommended by my home insurance. It was a very good experience and they helped me with everything I needed to get done making the process simple. Any type of work in your home can be so stressful but Wayne Wetzel and Gregg from flooring was great and we’re always keeping me updated with information on when the flooring would be in and gave recommendations.Thank you!
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February 2024 by Travis Samson
Called late on a Friday for an emergency. They came from an hour away and got the job done. Very easy to deal with.
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February 2024 by Javi lo
In a time of crisis and confusion you want someone who can calm you down and support your through the process. Tyler was that person. He called and texted everyday (before, during and post work). Nothing was done without conversation. And their work was clean and efficient. Nothing was done without reason. I can’t recommend this team enough. They know how to calm you down and fix your place without adding any stress.
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February 2024 by Myra Francisco
Tyler and his team are great. They work diligently and work well together. Tyler is responsive and easy to talk to. He’s great communicating with insurance adjuster. I highly recommend ADR
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February 2024 by Thomas McGlade
All of your employees were very nice and helpful they did a great job I could not ask for anything better thank you very much.
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February 2024 by Josh SZN YT
The guys were amazing and helpful they were very knowledgeable and went above and beyond in helping clean up the basement. It was also great I called and the same day a manager was able to come out assess the problem and the next day they brought out fans and dehumidifiers to start drying the basement out
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February 2024 by Keith Beck
kept me informed though out the project. And work with in my time line.
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January 2024 by Lea Bergen
Brandon was head of the team that completely replaced our roof and repaired the interior area where the rain came through. He was always accessible, always pleasant, and eagle-eyed. He dealt with our insurance company and showed them that we required a totally new roof rather than simply patching the holes. I never had to deal with the additional costs that the insurance co. had to approve and pay.Brandon was always available to check on the work's progress and made sure the roofers/workers did an excellent job.I would us ADR again without a doubt (but I hope I never have to)!
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January 2024 by Heather Galloway
It was a pleasure working with Advanced DRI to clean and repair our fire and smoke damage. Especially Wayne Wenzel our project manager…he was awesome. Wayne was very thorough with our estimate and paid attention to detail. He followed up with us on a regular basis and worked with our insurance company to make sure all of the repairs were covered. Thank you to Wayne and Advanced DRI for helping us deal with this unfortunate incident.
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January 2024 by Matt Gibbs
Always great service and great communication. My go to for water damage and disaster restoration.
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January 2024 by George Praschil
you may need to look at other social medias to see whole review as this site limits characters (couldn't fit full review). Check Google Facebook ECT.Advanced Disaster Recovery INC. 2713 NY Route 17M New Hampton NY 10958Two months ago, our home endured a small leak causing significant damages that we would come to realize later. Immediately, we called a plumber to assess the leak and he successfully located the cause and fixed the issue. Unfortunately, the water had spread down into the first floor and damaged over half of our home. At that point, we contacted our homeowner's insurance company and filed a claim. The following day, a mitigation team from Advance Disaster Recovery Inc., came to our house to assess the water damage and began the process of drying out the targeted areas in order to prevent any mold from forming. Along with the mitigation team, a demo crew arrived to begin the process of tearing down the affected areas. Their time and efforts were greatly appreciated by my husband and myself. The crew was efficient and thorough with respect to each task. Once the walls, ceiling and floors were gutted, a construction crew followed repairing our home back to its original state.The construction crew arrived, unprepared and had poor communication with the company on what materials to provide. We encountered numerous issues with this crew, and time and time again both the company (ADR) and Project Manager showed us no respect. On a Saturday, after doing our first load of laundry, we came down to switch the clothes into the dryer and found 25-30 gallons of water pooled all over our newly constructed floors. The construction crew neglected to hook up the discharge hose to the washing machine after construction was completed. Outraged, we called ADR to resolve this issue and requested compensation for their careless mistakes. Our request was denied several times and they have not taken any onus for their mistakes, nor have they given us any kind of apology. A full write up of this will be posted on multiple social media outlets that this company is affiliated with.
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January 2024 by Brandon Munford
The service was great. Tanya was available at every step of the process. Highly recommend
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January 2024 by Richard Santiago
Professional work, showed up as scheduled. Cleaned up as they worked fair price
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January 2024 by D Will
They did what they said they would do.
