Walgreens is a store for prescriptions, health and beauty products, and photo printing. The pharmacy hours are listed. Reviews of the store are mixed. Some customers report a decent staff and very kind, prompt, and helpful pharmacy employees who provide wonderful, friendly, and efficient service. One customer specifically drives farther to use this location because of the good staff. However, other experiences are negative and frustrating. Some find the staff's behavior disgusting, describing a particular pharmacy employee as a nightmare who lashed out and was angry. There are complaints that managers are needed for simple pricing issues, which is seen as weird. The pharmacy loses points for its hours and for unreliable drive-thru closures. A recent update states the store is back to its usual frustrating ways, with a suggestion for self-checkout to avoid dealing with the staff. Overall, while many have positive experiences with helpful individuals, inconsistent service and negative interactions are also reported.
I love this Walgreens! The staff is really helpful. The pharmacy is really quick and very kind staff as well.
May 2025
experience the kind, gentle and caring of Larry in the walgreens pharmacy of new city, NY. He is wonderful and goes above and beyond your expectations.
December 2024
Brian, the New City Walgreens Manager went above and beyond to help out this technology challenged 70 year old make up Christmas/Holiday cards from scratch! Extremely helpful and patient! Thank you Brian!!!