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March 2024 by Tim
The ladies that work here are excellent. Even when they were swamped with appointments they remained professional and helped confused visitors. They treated my elderly father very well. Highly recommend making appointments online before coming in so you don’t have to wait as much as a walk-in.
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November 2023 by Jennifer A Salomon
My brother had to get blood work done so I went to lab corp in stony point, however they did not accept walks in and the woman there was so rude. So I drove to new city to Quest. I walked in, had to wait a while but when it was our turn it was a fast and wonderful experience. Amanda was patient, kind, friendly and reassuring, especially since it was my brothers first time getting blood work. Not to mention, there was a whole waiting room outside with frustrated patients and she handled them all with grace. Very impressive. Thank you!
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October 2023 by Taylor Rose
I’m really bad with getting my bloodwork done. Chandria was not only skilled, but was lovely and funny, and patiently helped me through my wooziness until I felt better. Will definitely feel more comfortable about future visits thanks to Chandria.
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September 2023 by Emily Marcet
The ladies that did my daughters blood draw were amazing. They were patient and professional. Quest as an organization, however, is a nightmare. Try speaking to anyone before your appointment. No. Try getting a question answered on the website. No. Use LabCorp.
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September 2023 by t wein
Horrible service, didn't even try to help me.
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August 2023 by Allison H
Recently went to Labcorp in New City and had a terrible experience with a miserable phlebotomist who was nasty and had zero compassion. I am very squeamish when giving blood due to a traumatic experience as a child. Went to Quest in New City and it was an entirely different experience. Amanda was my phlebotomist and she was beyond patient and kind. I will never use Labcorp again.
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July 2023 by Stefany V.
Amanda from this location deserves a raise! Kind, efficient, professional. This location also has a screen that gives you an update on the wait time and who is next stay. Best location in Rockland. Stay clear of the Nanuet location.
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May 2023 by Chandresh Shah
Alex is absolutely fantastic. Very efficient, knowledgeable. My provider had ordered a battery of tests, he knew exactly what to do. He is very patient.
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March 2023 by Rich Biggie
The most nasty people we have ever dealt with. The VA made the appointment and it was not in the system. Took 45min took find someone to speak to.After tracking someone down the "trashy" nasty, lazy female was so rude it was disgusting.Had a 2yo with us and were supposed to be in and out in 10min.Long story short the VA rescheduled us for a new place after hearing what happened. Will NEVER EVER go back here.Glad to know they treat their veterans who served this country so well! Well take business else where.
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January 2023 by Jeremy Justin
They never sent my bill to my insurance company which caused my bill to go to collections. Terrible communication -0 stars.
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December 2022 by Christina Press
Very well organized. Quick in & out. Wonderful phlebotomist !
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January 2022 by Carlos Curramba
I arrived at 1125 am for an 1130 am after receiving a text to expedite the check in process i sit for 30 minutes and I'm told we'll deal with your issue when we can then they go ahead and attend the 1145 am appointment ahead of me and I'm told to sit and wait...... ridiculous!!!!This was the NANUET LOCATION.
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December 2021 by Tyler N.
Had a blood test that needed to be done between 7 AM - 9 AM and walked in for my 8:40 appointment at 8:45 (I was hear earlier but they never texted me to check in after I completed the Covid screening on my phone so I waited in my car). After arriving they told me I was late for my appointment so I was skipped and was told I need to wait for other patients to be seen. I explained that I needed my test done before 9 AM and was told to call my doctor to see if it would matter if they test later. The doctor explained that it wouldn't matter if it was slightly after 9 AM but now it's 9:55 and I can no longer get my test done so I've wasted an hour even though I made an appointment and still wasn't able to get my test done.
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May 2021 by love truth
Thank God I found this place! Most labs give horrendous service, but these phlebotomist were able to take multiple vials of blood from my 2 year old with no issue. Thank you!
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April 2021 by Nadege Dorcelly
The automated system used to make appointments is extremely frustrating. It took more that 30 minutes just to make an appointment because the system could not comprehend what I was saying. I wanted to get in touch with a live operator, and the system did not allow me to do so.
