“This pharmacy is a breath of fresh air. I was with PillPack by Amazon Pharmacy for many years. While the individual packets were extremely convenient, every time I needed to add or change a medication I was met with a ton of bureaucracy and back and forth between the pharmacy and my doctor to get all of their questions answered before my medication would be filled which could honestly take days severely delaying my care, not to mention I still have to wait for shipping.
After a situation where I desperately needed to start a new medication so I could feel like myself again and PillPack wouldn't fill it without talking to my doctor I contacted New City Pharmacy as I had an email from my doctor confirming that I was supposed to take this new drug alongside my existing one. They were extremely helpful in transferring my prescriptions from PillPack and had my new medication ordered and filled within a day. They then reached out to all of my doctors to get 90 day supply scripts for all of my various medications and helped me synchronize everything so they'll all renew at the same time.
The staff is extremely polite, they answer the phone right away every time I have to call which is rare these days especially when comparing to CVS or Walgreens who many times have you waiting 20-30 minutes. Now CVS doesn't even answer the phone and directs you to voicemail unless you pretend to be a prescriber, and in that case you still may get voicemail. I normally am in and out of the store with my meds in under 10 minutes, usually closer to 5.
This pharmacy is a huge breath of fresh air and I will never be going back to a big box or mail order pharmacies, mom and pop shops are the way to go!”
7AM - 10PM
31 Cavalry Dr, New City“I came in on a Sunday for a flu vax. I had made an appointment. I arrived a few minutes before the appointment, checked in, and was seen shortly thereafter. Super quick and no fuss.”
Open 24 hours
280 S Main St, New City“Jermaine was the cashier that helped me cash out. He was very helpful and willing to help me save as much money as possible. Jermaine also signed me up for your extracare program which helped me save some money. Overall, Jermaine's customer service was spectacular. I had a poor customer service experience earlier in the day at the post office, and it is a good feeling to know that there are good people out there like Jermaine who care about their customers.”
Open 24 hours
280 S Main St, New City
“I'm very pleased with the quality of service and medication I received from pharmaceutical consultants.They always have the prescriptions prepared in a timely manner. I have other options but I prefer my local pharmacy.”