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October 2023 by Lisa Miano
Johana has done my nails for years and each time they are better than the last! Short or long she ensures they are perfect and does them FAST! She is also great about getting me in if I need a last minute appointment. Lucia is wonderful and does an amazing pedicure. Everyone there is very sweet and the salon is beautiful! Wouldn’t ever dream of going anywhere else ?
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October 2023 by Jorge Saenz De Viteri
I have been a customer of Nails by Johana since it opened and Johana. Each time, my experience has been an excellent experience! Her staff is always welcoming and make me feel comfortable. Johanna does a fantastic job with my manicure and pedicure, paying attention to detail and ensuring I leave happy with the results. I appreciated the gender-neutral atmosphere and will definitely be back for more pampering. Highly recommend!"Services: Hand & foot massages
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October 2023 by Nicole Azarian
I really wanted to like this salon but my experience was very uncomfortable and I wanted to go home the entire time I was there. I walk in and the staff is not very welcoming no one says hello to me. My tech Lucia was not very friendly either she barely acknowledged me and seemed distracted the whole time either on the phone or talking to other nail techs. Then there was a conflict with my nails. I had soft gel prior and scheduled for a UV gel fill yet the tech was convinced I had acrylic. I’ve gotten my nails done long enough to know what acrylic is and I would know if I ever had it done, and I’m telling you I have only gotten UV gel or soft gel on my nails . We kept going back and forth and they were making me feel stupid and gaslighting me that I definitely had acrylic and don’t know what I was talking about. After all the back and forth they finally agreed to do soft gel. The tech was very aggressive on my nails and the final outcome was they looked very thick and charged me $65 for a simple fill! I will definitely not be returning.
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August 2023 by Marvin Ojeda
An absolute nail paradise.From the warm welcome to the exquisite manicure, every detail was taken care of with creativity and precision. My nails look stunning. This is now my favorite pampering spot. Highly recommended
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August 2023 by Ibana (Nurse G)
I moved to rockland 3 years ago and I finally found the perfect nail tech Noemi in New City, she really takes care of my nails, cuticles, shape, and design. Establishment is clean, friendly always a good vibe, I highly recommend Noemi ?
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August 2023 by Keri Annesi
I absolutely adore this place. I started coming here fairly recently may/June 2023 after seeing an IG post. I am absolutely floored on their dedication to details, patience, kindness and overall phenomenal services. I can’t believe I was going anywhere else for years for not even 1/3 of the quality of my nails. I cannot believe as well that the acrylic nails I received lasted over a month. That has never in my entire life happened with any other nail salon- they typically last 1-2 weeks if I am lucky. I am forever a dedicated customer. My wedding look - bachelorette chrome white color nails looks so gorgeous and I now know what will be my wedding day nails. It does take a while and I do have a hard time sitting still but I appreciate that they are so dedicated to really take their time in perfecting each nail. I mean I feel so confident and receive so many compliments on my nails now.Services: Nail art
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August 2023 by Jaquelyn Marquez
Honestly had high hopes of this nail salon. My friend went her first time yesterday and honestly left the salon crying. The nails looked really bad, the lady cut her cuticles. Owner and staff not welcoming at all. She called the owner to see if there could be any compensation for her experience and owner stated that she would have to pay more money to get them done again. She was very rude to my friend that made her even more upset. We work so hard just to have that one thing that makes us women feel good & they just make us feel even worse
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August 2023 by ana alarcon
This establishment is very unprofessional and RUDE. My friend went the other day and left with the most horrendous set of nails she has EVER received in her life. This salon not only fought with her because of a miscommunication but did not put the effort to try to make things right! Their prices are horrific for something as simple as a one color SHORT oval set. Do NOT recommend, unless you want messed up nails and a horrible experience DO NOT GO.
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July 2023 by Colleen DiBiase
I’ve been going to Mary the last few months for gelx and she does a great job!! Always happy with the results
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July 2023 by Emily Gebbia
I absolutely love going to Johana!! She has been my “nail lady” for almost 2 years now! It’s so hard to find a nail salon you love! If Johana isnt available Vilma and Yensy have always done an amazing job as well! But anyone in the salon does amazing work!Services: Nail art
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July 2023 by Chaya Kwadrat
I love Joanna, she always has the coolest designs for me. I appreciate her time and efforts to make my nails perfection. I also am very grateful for their flexibility and arranging pre set appointments as to not miss any. It's refreshing to have a salon where I know I always walk out happy and pampered. Thank you Johanna and your team for your service and talent! XO
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July 2023 by Tonianne Zottoli
Nail tech Daisy is wonderful and has always made accommodations for my appointments. I’ve been coming here on and off for about a year. However, I have had more mishaps than positive experiences — in trying to accommodate me, my appointments have been rushed and then I’m pawned off to another nail tech scrambling to finish the appointment. My nails have also happened to be messed up when I have left the salon, and then in trying to fix it the next day, techs-in-training have messed up 2 and 3 times, resulting in a long wait time for what should have been a quick fix from the beginning. I call ahead to make appointments and always tip well regardless.However, I do think the establishment could benefit from fully training new nail techs before putting them out on the floor, in addition to having techs be fully present during the appointment. It’s mind boggling how distracted they are by taking personal phone calls, texting, and making mistakes along the way because they’re absorbed in their phones. I do my best not to text and use my phone unnecessarily during the appointment out of respect for them and given that it’s a personal service, but it is certainly not reciprocated. Nail appointments are already long to begin with, and with no customer service sympathy or taking a few dollars off for their mistakes/additional time wasted because of their mistakes, and more negative experiences than positive, it’s difficult to find reasons to return and just hope for a positive experience that doesn’t waste more of my time.I’m likely to return because Daisy is great, but otherwise I am unsure. I will also add that I believe there is a bias towards Spanish customers who speak the language. I am half Hispanic myself and have noticed this, but I don’t speak the language as well as they do. An unfortunate air about the environment given the current cultural landscape of our nation and I believe all customers should be treated the same — whether or not they speak the language or are of the same nationality. Some things to keep in mind when trying to retain a loyal customer base.
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May 2023 by Jennifer Martinez
Such a wonderful atmosphere! Not good work. Shaping could’ve been a lot better. And the way apres gel x nails are done at this nail place is wrong. I wouldn’t recommend getting apres gel x nails at this location. Asked for someone who was better at shaping the nails and couldn’t get an appointment!
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April 2023 by Rachel Mazariegos
Love my girls at Johana! Great job alwaysService: Acrylic nails
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April 2023 by Chris Stephens
Love my Johana and her shop! Easily accessible; right in the heart of New City. I always feel welcomed; have a good time when I’m there w/ lots of laughs with her and her gals, but most importantly I leave with the most beautiful nails, exactly the way I want them! The ladies are all talented with the latest techniques and most impressive nail art!Services: Waxing