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December 2023 by Paloma Serone
Answer: You clearly don’t check your emails as my first one was sent on 12/7/23, I called dozens of times, not once the phone was picked up. You only “solved my problem” within 24 hours after I reported you for fraud. You might not be a fraud, but sure as hell THE worse place to buy from.Maybe if you replied to your customers as fast as you replied to a bad review your business wouldn’t suck.FRAUD!!!Never got my whole order, they kept the money, never answered the phone or emails. Never buy there!
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November 2023 by NAY Z
Horrible experience.. I asked for a natural brown because I wanted natural highlights. The entire time there I was quiet, besides the two times I confirmed that I wanted brown not black.. it seemed like she understood but instead dyed my hair the darkest black in there.. thank God my sister was there because at the end when I saw my hair had the darkest black she then went on to say that it is not black as if my eyes were deceiving me, when that did not work because her coworkers admitted it was black she then said she knew I was going to be a problem because she knew my type.. I honestly believe she was trying to insult me based on my skin color. I paid the full price and walked out.. Never again will I walk in to that place. I would rather pay more than have someone do my hair without knowing how. I would not trust that place to do my hair..
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May 2023 by Or Oa
Worse salon ever !!???do not go there.I paid 260+ for my hair to have a Brazilian treatment. After one wash my hair was exactly the same and even more disgusting and dry I call them. Try to talk sens to them. I ask for a refund or to fix my hair and then they told me to come on Friday I came to talk to the manager and then after 5 seconds they ordered the police on me They said I only want my money back and my hair is fine but my hair is so disgusting i'm gonna puke. Yeah the police they're crazy people 5 of the hair stylist were screaming at me. I have a full video I wish I can send but I can only send a picture. Do not go there!!!!!!!! terrible attitude and disgusting service. i never seen something like that before in my whole life and i've been to tons of hair salons.. stay away!!!!!!
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April 2023 by zerrorcode code
Disappointed.
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April 2023 by Melissa Monroe
Whenever I need good quality hair products they are always there. Except for this one time it wasn't even closing time yet and associate try telling me it was closed when it was 20 minutes til closing time. So I wouldn't recommend going last min.
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December 2022 by Dylan
All returns are met with store credit unless a credit card is used. Credit cards have protections against this kind of antiquated practice. Make sure to use a credit card or steer clear altogether.
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December 2022 by Dylan Cabrera
All returns are met with store credit unless a credit card is used. Credit cards have protections against this kind of antiquated practice. Make sure to use a credit card or steer clear altogether.
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May 2022 by Lori M.
Called Saturday to make an appointment for a Brazilian blowout. Woman said they could probably do it on Monday at 3:30 but she would call me back when she confirmed that the hairdresser could stay. I never received a call back. I called back Monday morning and was told they couldn't make it work. They scheduled me for Wednesday at 4:00 p.m. Wednesday morning I received a call stating that the hairdresser called out sick and they had to cancel my appointment. They wanted to give me Saturday but I explained that I was going away for the weekend for a college graduation. They put me in for Friday at 4:00 p.m. low and behold I just received a voicemail letting me know that they are canceling yet again. Apparently the hairdresser is still sick. I understand things happen but they probably should have found another hairdresser that could have done my hair before canceling on me twice in the same week. What's funny is the joke is on them because I actually had a feeling this was going to happen due to the lack of professionalism I dealt with the past week. I made an appointment at a different salon for today at 5:00 p.m. My only disappointment was that I didn't get to cancel on them before they canceled on me.
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December 2021 by Ariel B.
Well.., did not think a beauty supply store would also hve a great salon. I was so wrong. I moved and was hesitant to try someone new because blonde highlights can go so wrong (i know bc I've been 50 shades of blonde). Insert Jen, who is so nice and knows exactly what she's doing. Doesn't rush and doesn't push you to get a service you don't need. My hair looks phenomenal, and i can't thank her enough. If you need your hair looking fabulous and perfect blonde- GO TO JEN! They also carry great shampoos at a good price - so it's a win win. I think i found my new salon
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December 2021 by barbara M.
Barri is the best. The salon is comfortable and very reasonable
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July 2021 by Joanna Weinberger
Great seller!!! Great price!!!
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February 2021 by Alise C
ordered several bottles of shampoo & conditioners, all were at best half full. Buyer beware!
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November 2020 by Judie Piescki-Chippa
Great hairdressers!!!!!! Love Lisa , master in Color !
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October 2020 by Nancy Schiliro Cignarella
I’ve been going there for 11 years never a problem Great supervision
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October 2020 by Jen Winkler O'Neil
Went for a blowout with Corinne. She did an amazing job!