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January 2024 by Melanie Ross
After hours, customer service is excellent.
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December 2023 by Christine Hamilton
First visit to this vet. Everyone was friendly and professional. Vet we dealt with took the time to explain everything. I would recommend them highly.
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December 2023 by annette sullivan
They are honest. they check your pet right in the same room your in I like that.
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November 2023 by Teresa Albert (Reesa)
In the past, I've never had an issue. They were great with my dogs. I used to recommend them to everyone. I always saw the gentleman, not the woman vet. I was unaware of her employment there. Due to a recent visit that my stepson and his father had with their Rottie, I will absolutely never return with any of my dogs.They saw the female vet. That poor pup ended up with a bloody nose from being put in a headlock too tight, his nail cut too far back, and treated like he is some unruly vagrant. It took Conan several days to act normal after that. He was treated like some vicious creature. My son visits with his brother and stepfather often, and Conan has never once been nasty to either of my boys. His first time meeting me at the age he is now, not once has he been nasty.It disgusts me that poor boy was mishandled like he was, and my ex treated like he isn't caring for him properly. That dog is spoiled rotten, and he is healthy as healthy can be for a 6 month old Rottweiler.No thanks.If my Yorkie or German Shepherd were given a bloody nose from being choked out, and then said it must've been a seizure or they hit their heads...? I was treated like an imbecile...? I probably would have had charges put on me for it.Do not be a veterinarian if you're going to be that disgusting.My business is now lost, and I will be finding another vet.
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November 2023 by Mary Dryer
Not from area, we're truck drivers. Tried to do a walk as they opened, and they don't do walk in and as of today they are booked out two weeks. So unless it's an emergency, oh well.
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November 2023 by Meg & Mike Rodriguez
Love it that they make suggestions but don't try and push anything on you and the dog. Left other veterinarian clinics because how pushy and insistent they were. Not so with the New Berlin Veterinary Clinic.
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September 2023 by Sumosta
The people that work there are devoted and kind. They open the door if I am struggling with the pet carrier. The vet Dr. Lisa is very good with cats. If you have a cat that needs a vet I highly recommend you go there and have Dr. Lisa see your cat. Dr. Lisa is very knowledgeable and knows a lot of different ways of approaching issues and problems.I think the fees are about comparable to other vet places. My mother always took her animals here and I am continuing the tradition.I would recommend. Just don't do a no call no show for an appointment because they will change you $50.00. But call 25 hrs before and cancel if you need to. That does not charge you then.This place is a yes.
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September 2023 by Annie
Prices are a little expensive, but they are probably like that every where else. Staff are very nice they greet you with a smile. They try to get you right in when your pet needs to be seen.
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September 2023 by Kayla Blackman
Took my 12 year old German shepherd here to be put to sleep and they were amazing, understanding, supportive, and made the whole horrible process a little better. Thank you for ever for putting my baby to rest the best possible way! RIP Piper
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September 2023 by mike hill
vary kind and friendly, took excellent care of my cat to get him feeling better and back to his kitty self. recommend to all with pets that need care.
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June 2023 by Chad Cuthbertson
Dr. Lauren and the team at New Berlin have treated my little puppy hayes sooooo great! They have been helpful and informative with everything they were doing to him every visit. Unfortunately my wife is a traveling nurse and we will not be able to continue our care with them. If you have a little doggy or kitty cat, taking them to this vet, you will be in loving and caring hands. Thanks again for everything you guys have done for us. You are the best!!
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May 2023 by Joann Lawton
All of the staff were very friendly to me and sweet to my dog. There was no waiting. The Doctor was thorough. He made sure I didn't have any questions or concerns at the end of the visit. The price was reasonable and I didn't feel pressured to do more than I came for.
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May 2023 by Katrina Lott
We love our vets at New Berlin. They are knowledgeable and caring.
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March 2023 by Edmund McNamara
One of our Livestock Guard Dogs had an issue and the whole staff was incredibly responsive and all went well. Thank you very much!
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February 2023 by donaja kennel
If I could give more stars I would!My car broke down in their parking lot when I brought my cat in to be spayed. My ride didn't come the next day when it came time to pick her up. My back up plan of having the tow truck driver bring her home also fell thru. That's when one of the staff offered to drive her home. I'm am beyond grateful to the staff who were so kind and understanding and went out of their way to assist me during a rough patch.
