Naples Apothecary Inc. is known for its friendly and caring staff who go out of their way to assist customers. Customers appreciate the personalized service, including delivery to locations like Branchport regardless of weather conditions. The store offers a decent selection of items, such as inexpensive greeting cards with discounts up to 50%. Many reviews highlight the staff's understanding and respectful attitude, especially towards trans customers, with comments about their willingness to use preferred names and provide a safe environment. The pharmacy is praised for being clean, timely, and efficient in dispensing medications. Staff members are recognized for their dedication and willingness to help, even in difficult situations like medication shortages caused by police confiscation or insurance issues. However, some customers have experienced limited services, such as the UPS drop-off not supporting Amazon QR returns, and wish for better communication about such restrictions. Overall, Naples Apothecary Inc. is seen as a reliable, caring, and community-oriented business committed to providing excellent service and support to its customers.
