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August 2024 by Karen M
At what point will this store realize they need to do something? The line is constantly out the door. The workers are typically friendly but sadly they are constantly swamped with customers. Hire more people!! Additionally, why can’t we just drop off packages anymore? It doesn’t make sense for those that printed their labels at home to stand in the same line as those who need to buy postage. Learn from USPS and FedEx. Create a drop box!
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August 2024 by Erica Y. Martinez
Amazing Crew! Diligent, efficient and they keep the line moving. Highly recommend for all your shipping needs.
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August 2024 by Victor York
Simple in and out for an Amazon return.
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August 2024 by Rosie Car
If I could give zero stars I would. I went into the store today, notary was extremely unhelpful, rude and spoke over me while attempting to assist me. He didn’t review my (sensitive government) paperwork, instead asked me where he needs to sign. He didn’t even have a seal, only a stamp. When I asked him to review my government ids, he raised his voice & said that wasn’t his job to verify my ids nor my documents. He said his only job is to sign where I ask him. When I asked him to verify my ids, he told me leave & go somewhere else if I didn’t like how he worked. He basically yelled at me in the store in front of other customers. Complete unprofessional. When I asked his colleague for a supervisor or headquarters phone number, I was told that they are all supervisors (him and his colleague). He told me to google the phone number for customer service if I wanted to file a complaint. He then said he couldn’t provide me his colleague’s name. This was on 7/25/24 at 1:45pm. It’s frustrating to be treated with such disrespect & disregard when my only attempt was to receive the service I went into UPS for.
I would like to add the employee’s name is Neil A. I’ve read several negative reviews regarding this same employee. Not sure how this is tolerated. Hoping customer service & proper notary training could be provided to help other customers in the future.
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August 2024 by Marc Cusumano
They want me to buy a box to ship my box.
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July 2024 by Yossi Feder
What's with all the negative reviews??
I've been using this location for the past 2 years and I never had any issues!
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June 2024 by Lo Mein
Been going here for around 4/5 years now, more recently for Amazon returns.
Always a great experience from the guys! I’m always polite, and they’re always very helpful and pleasant.
Thank you!!!
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June 2024 by Frank D
Totally useless...get better customer service from a kiosk machine.
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May 2024 by Sandy Avery
Great Store - with the most professional and nice people.
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May 2024 by Jennifer A Salomon
Great customer service! Was patient with my questions and helped me. Honestly super kind and it made my day. I really appreciate when people take the time to give quality service even when there’s a line out the door!
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May 2024 by Aman Chauhan
Staff behavior was very friendly and i had a seamless experience.
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May 2024 by Paula Alencastro
Very convenient and not a long wait. You can also process Amazon returns there.
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May 2024 by Ashley Wannermeyer
This place went above and beyond to help us print something last minute! Great customer service would highly recommend
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April 2024 by Stephane Milien
The salesman was very polite and helpful
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April 2024 by bobby mcnasty
This place is great. Despite being very busy the staff is fast and efficient. The people writing negative comments is bizarre.
