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July 2024 by Kelly Johnson
Always have fun shopping at Staples! You can find what you need, and then you can spend a few minutes browsing the sale items, too! It may be hard getting the kids out though, lol!
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July 2024 by john barbera
easy to get what I need. fast checkout
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July 2024 by yitzy oster
Amazon returns are terrible no staff and terrible system they have
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July 2024 by Marisa Goldman
Absolutely the worst customer service ever. The manager George needs to learn management and customer service skills. He was more concerned with taking care of Amazon returns then dealing with the PAYING CUSTOMERS. This store deserves to close.
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July 2024 by Michael King
I was able to get everything I needed in a timely fashion and didn’t have to go elsewhere.
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July 2024 by Yina Mercado
I went to this Staples location in Nanuet, New York, to make an Amazon return. However, the store is severely understaffed. There were only three people in the return line and about four people purchasing items, yet there was only one employee handling both the regular store checkout and the Amazon returns.
While the employee was doing an amazing job, it's unfair to both the staff and customers. I would much rather do my returns at the UPS store, but Amazon is charging a one-dollar fee for that. So, I have no choice but to use Staples.
Despite the employee's best efforts, the back-and-forth between regular customers and Amazon return customers was frustrating. Believe it or not, it took me 13 minutes to make one return.
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July 2024 by STEVE EPSTEIN
Aisles clearly marked, staff polite and helpful and products attractively packaged and always work well. Wish there was a Staples nearer to me!
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July 2024 by David Kelly
Staff was extremely helpful and courteous. Will definitely shop here again.
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July 2024 by Abraham Jaison
No staff, place is not organised. They should hire more staff.
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June 2024 by myUser
White Lady at returns was nice. Black Guy at checkout was nasty. Definitely makes you not want to come back again.
EDIT: thanks for the follow up Mr Ben.
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June 2024 by Shmuel Breuer
Nice and organized.
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May 2024 by evelyn salas
Great customer service
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May 2024 by Jose Giraldo
the service is very good
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April 2024 by Efraim mueller
Waiting for more than 30 minutes for a manager and he keeps on going to help people that walked on the store instead of coming to the return counter to help the people in line
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April 2024 by Mokhira Kazakova
Workers who are working at the print station are not printing my labels. She told me that if I have more than one label, I have to come back tomorrow. Hello! Come on, it only takes 10 minutes. She says she has a lot of orders to fulfill. This is really disappointing. Also, not good in communication with customers. It's essential for businesses to provide efficient and friendly service to customers, ensuring a pleasant experience for everyone.
