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January 2024 by Judi M.
I was looking for a gift for a gentleman that retired from my office and one of his colleagues suggested a nice pen and pencil set since he still loved writing. Unfortunately, it was just 4 days before his party so I was not sure if I could find anything to ship in time much less have it personalized. I quickly found the Executive Gift Shoppe and found a great boxed set. It said ordered shipped within 24 hours of receiving the order. I called to confirm too. Anyway, I placed the order. In my haste to complete it quickly, I somehow did not approve the personalization so there was NONE noted. The person who saw the order (Pete E.), emailed to ask, "just checking, did you not want any engraving?" I immediately responded that I did and he asked me to just provide what I wanted in the email and he would expedite it. Not only did he expedite it, he was very helpful in the process. I received the order today and it was beautifully done and the quality seemed very nice. I highly recommend this company for any of your executive gift needs.
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March 2023 by heather s.
I just got the custom engraved money clip for my fella. Very nice guys! He's gonna love it.
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March 2023 by Nas P
I ordered it later from my dad And there was an error with the shipping I had been crying all day and finally got in contact with executive gift shoppe and spoke with a wonderful woman named Joyce Lynn (im not sure if that's the right spelling) but she provided a sense of relief after she would be reshing my package and offering compensation i will be shopping again cand wait to see my dads lighter !
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November 2022 by A T.
My experience with the Executive Gift Shoppe was excellent. Pete E. was VERY responsive and was able to incorporate our logo onto a set of travel mugs for our Board of Directors. The shipping was fast, and the process was easy. The matte black travel mugs are beautiful and a practical option for a thank you gift. They have a wide selection of options, and I highly recommend them for classy, fun, and unique gifts for colleagues, bosses, executives, and friends!
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May 2022 by Nasiah Powell
I ordered it later from my dad And there was an error with the shipping I had been crying all day and finally got in contact with executive gift shoppe and spoke with a wonderful woman named Joyce Lynn (im not sure if that's the right spelling) but she provided a sense of relief after she would be reshing my package and offering compensation i will be shopping again cand wait to see my dads lighter !
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March 2022 by David Hovey
After several attempts to order this item (Swiss Army Boy Scout knife) from others, Executive Gift Shoppe came through! (and a day early delivery)
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January 2022 by D.W. D.
I could not have been more pleased with the service or the quality of the product. I was looking for an engraved give away gift for a corporate event that was being put together on short notice. I was a tiny bit nervous because their website didn't give you a "real life" view of what it would look like when done. But when I got them ... wow! Amazing! Pete's customer service was GREAT. I was a bit worried about the shipping time and he reassured me, saying that if it didn't look promising, he would automatically upgrade the shipping time. Very, very impressive company and product!
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December 2021 by Charles Housner
5 Stars * * * * *I made a mistake with the shipping address. Pete has been working with me to reship the gift. He's been great at turning my mistake around. I would highly recommend these folks; they are tops in customer service!
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October 2021 by Katie Zaremba
I ordered this for my dad to give to him on my Wedding day. I was a bit slow in ordering and Executive Gift Shoppe guaranteed they would get it to me on time and it came a day earlier than I expected. The engraving was perfect! I don't think it's meant to hold a picture, but I was able to cut one and stick it in the watch. The gift brought tears to my dad's eyes. Thank you for great service!
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October 2021 by Atticus Hexcel
Absolutely stellar customer care from Executive Gift Shoppe. Pete took full ownership of the problem, offered multiple solutions, and replaced the originally purchased item with another free of charge.I was purchasing a present for my father. He is quite old and the purchase meant quite a lot to him. I really wanted to get something he wanted to bless him for putting up with me for so long.After a long internet search I found dad's present on EGS.However, upon receipt, it simply did not work. Pete took care of us instantly. He had a replacement monogrammed and sent out free of charge the same day. Whether the final product is satisfactory or not, Executive Gift Shoppe has my business because of exceptional care, compassion, and attention. Thank you Pete - you added happiness to a pretty bleak world.
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May 2021 by Margaret B
Had to cancel an order, didn't want to. Liked the item very much, however it would have been a duplicate graduate gift. Refund of amount paid by debit card occurred seemingly instantaneously. Wasn't expecting such a fast turn around. Kudos to this company and its employees.
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April 2021 by Nick K.
Incredible customer service! I had to email them t request an engraving change just hours after placing my order. I received a response within minutes that the change was no problem and that my order would ship the next day!! That's nothing less than EXCEPTIONAL in my opinion. Still awaiting my order for no, but I'm already impressed and definitely recommend. Special shootout to Pete for the stellar customer relations.
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February 2021 by Barbara Worley
This company is incredible!! Not only do they have gorgeous, quality products, but their level of service and care for their customers is unmatched. I ordered an anniversary clock for my best friend's 5th wedding anniversary, and for various reasons it couldn't be delivered to their apartment. It kept getting shipped back to the company. A wonderful man named Pete at this company was in contact with me through email back-and-forth. And he shipped it 3 TIMES free of charge until it was finally in their hands. I can't believe any company would do that but they did! If I could give them more than 5 stars I would. BEST company I've ever dealt with!!
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January 2021 by Catherine Tollison
I ordered a personalized money clip for my dad for Christmas. The option I chose was a gold clip with initials. I requested in the description that it be silver if possible and to add more engraving than the description stated was allowed for this specific piece. I thought it would be a long shot, but worth asking. While I was never given a response, the joy I let out when I opened my package was indescribable. My dad is a very picky person and the most difficult person to shop for. When I saw all of my requests met, I was so excited. There is no doubt that he will love this gift and the personal touches added that this company did not have to do. They could have easily said “sure, but it will be an added cost”. Instead, I paid the regular price and was given something that will be cherished for years to come. I will absolutely be coming to them in the future!
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January 2021 by Jashan Dhaliwal
I ran into some issues with duties and taxes on the original shipment and it could not be delivered to the receiver. After I discussed this with Executive Gift shoppe, they were highly understanding of this situation and turned my disappointment into a happy moment with their exceptional customer service and offered a replacement shipment to be sent out. Totally recommended :)
