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“James is very funny and professional. He handles various types of requests fast and professionally. I went to a lot of USPS stores before and this is by far one of the best experience I’ve had.”
“William is an amazing representation for the post office our community appreciates and adores him. He treats everyone with respect and is extremely understanding.”
“I am actually amazed at how consistently excellent my experience at this post office is. The people working here are nice and friendly, they handle things efficiently as possible, they’ve always been helpful at explaining different options to me, they made my passport application go as smoothly as possible, it’s just a great location. Sometimes there’s a line but they handle it as efficiently as can be. Just really great experience here all around.”
“Went here to mail off two packages. The lady behind the counter was very nice and helpful in helping me decide on which envelope to mail my items in. Along with explaining to me the different shipping rates. Also the trip was quick, there was no line.”
“The gentleman that has been there for years is carrying this post office on his back!! He’s the nicest person I have ever encountered that works at a post office. Usually these people are rude and disgusting for no reason. I forgot his name but he is a light skinned black man. I ship packages at least 10 times a week and I specifically stand and wait for him. He should train these incoming employees so they can see how to treat people. Give him a raise immediately!”
“Everyone I’ve interacted with the past few years has been very helpful and just nice to work with at this post office - feel for the workers building needs a reno!”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“I love the staff like family and 5 stars aren't enough. I wish people would realize how difficult the year has been for the workers and appreciate their dedication to our community. From October through December they deal with an incredible number of packages. In January they are extremely busy shipping Holiday returns but... in 2020, the pandemic hit and online orders skyrocketed causing them to work at a holiday pace ALL YEAR LONG! Some patrons complain when they show up and the doors are closed but that's only when they are short staffed and the only workers use the time for the lunch break they are entitled to. There's always a sign letting you know what time the doors will open again. If you show up, share a smile and a word of encouragement. They're wonderful people with friendly personalities.”
“I had a nice experience at the main Scarsdale post office today, Monday October 23rd. The kind clerk helped me out in processing an in-person change of address request. The clerks helped me out with a smile and it was a plus that there was no line and ample street parking!”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“I like the fact they open early ( 8am).The Asian clerk is quick, professional and friendly.Only problem is they have only one clerk working.At least when I go there.”
“This is where I applied for my kids’ US passports. The man that handles passport services is very efficient… very good at his job. Excellent passport services. I highly recommend this post office if you want to apply for US passports. Prompt service….Kudos!I am talking about the Post Office at 5951 Riverdale avenue in the Bronx.”
“Definitely the best post office around. You can get answers and it mixes old time service and feel with modern equipment and efficiency. I actually go there instead of my own town's post office on purpose.”
“The post men in the front is so gentle, He was able to help me with one lost package and solve my issue. Appreciate the service, he’s Latino and every time I went there he provide an excellent customer service.”
“It's a small office and like everywhere the customers tend to forget necessary things that make the wait time get gummed up.The staff are friendly and helpful, and they do a good job of keeping things moving.”
“Ms Raj and Soo was so sweet and efficient with my passport process. I filled wrong form and she was so kind to guide me through. Asked me questions patiently so she can figure out what I need and was so patient. Godbless!As I was exiting I hear a customer talking rudely to ms raj, I can see why some might have bad experience. Be nice to the staff and they will be nice and go above and beyond for you! They do accept debit cards for passport services. Thank you ms raj and Soo for your service at great neck post office! I appreciate it!”
“Mrs. Karen is a very professional person.She helped me and my daughter thru the process to obtain our passports. Mrs. Karen shows multi cultural competency and excellent social skills. She is very skilled on taking good pictures and make children to cooperate for pictures. She guided me thru the process, answered questions, and clarified doubts. She is the agent that evey client would love to have for assistance. She is very fast assisting clients which avoids delays in the services offered. I recommend this facility to all residents of NJ. She made us feel welcome.”
“Aside from my town’s post office, I often come to this one, for its extended hours, especially on Saturdays they are open till 4pm. I always had a fast and efficient service here. All the clerks have been friendly and helpful. The post office has lots of good gifting and mailing materials available inside.”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“I do not think I've ever encountered a U.S. postal service with 5 stars. I was curious and in the area so visited this location, and was impressed. It's in a cute area, across the street from a cafe. The post office was clean, and not busy whatsoever. Also, the mail clerk who helped me was kind, helpful, and professional. Definitely recommend this post office if you are in the area and in need of shipping.”
“Thank you to MICHELLE for being informative, calm, professional, and patient. The passport process is not easy to navigate but she handled it gracefully. I came in as a walk in on Saturday (get there EARLY! They only take 5 walk in appointments- first come first serve). I was nervous and thought the wait time would be hours but she was fast and efficient. Super happy it was her that helped with my application.”
“I was greeted by the staff person behind the counter Clerk#11 by my receipt(didn't asked his name). He patienly provided me with information about the pricing of packages and the best option. Thank you!. Great customer service. Place is small and you might miss it if not paying attention. Items for shipping (priority/flat rate boxes, labels etc ) are in stock out in the waiting area.”
“We want From Yonkers To The Post Office in IRVINGTONTo Renew A Passport.GREAT EXPERIENCE GREAT SERVICE.TONI She Was Wonderful The Post RepresentativeAt the Post Office, and so HelpfulThe Post office in our area should be more,Friendly and Helpful like the one in IRVINGTON.Thanks Again TONI hope I spell her name correctly??????? ?”
“I had the pleasure of receiving great service by Magali and Jim, amazing customer service! They are super friendly and ready to help you with everything and more. kind and courteous, I do not live in the area, but this is definitely my go to USPS gem. Ms Nicolo I believe is the manager and she is always up and ready to help you and accommodate you as best as she can- Appreciate you guys so much!”
“Somebody give the workers in this post office raise!!!! They are the hardest working postal workers Super helpful very patient and always in a great moodThank you for being so kind to everyone equallySee y’all soon ?”
“Living in this community for 30 years and uses this post office, my experience with their customer service is always excellent, expremely professional, warm and friendly. We need more staff like them.”
“Had the best experience. The staff are friendly and knowledgable. Typically I was going to Dobbs Ferry USPS, but their service is rude and rushed. When I found out about this USPS, I was stoked. Joel was extremely helpful assisting me expedite my passport application. I have even gone at 4:58pm when they close at 5pm and they did not rush me out. They kept a very friendly and supporting environment, which I appreciate. Definitely recommend this location!”
“This is the best post office because of Justin. A couple of the other reps are nice, But Justin goes out of his way to be pleasant, efficient, friendly and best of all, knows his customers by name. I love it. I love how he greets his customers. It makes all the difference.”
“they're great. I've been going weekly to ship things weekly off Depop / eBay sales, and Connie & Mr Sidell and all the folks working there are super nice and helpful”
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“This place does it all… seems & receives packages from all carriers… mailboxes, copies, notary, etc…Super friendly staff…Danny & Isaiah are especially polite, friendly & helpful”