Post Offices in Mount Vernon, NY

“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”

“I have read every review about this USPS location from the past 5 years. The one-star reviews fell under 5 categories and there's an easy explanation or remedy for each:1) Folks in line got turned off by how some patrons were scolded for bringing random items inside the post office (a scooter, bike, dog). Remedy: Mind your own business and be less sensitive. The idiots who brought those things inside never left a review and followed the instructions to leave them outside.2) Long wait. Reality: Lines at every USPS are long. If you really are strapped for time, then pre-stamp your mailing and drop them off at self-service locations, where you can scan them in yourself and get a receipt.3) Delivery issues. Reality: There are THREE post offices in Mt Vernon. Your local mail carrier's performance has nothing to do with any particular post office. If you really are having issues, figure out who your mail carrier is and go from there.4) Can't reach this location by phone. Reality: Yes, this is true. Remedy: Don't call.5) This location opens late or closes early. Remedy: Come during the middle of the day. One reviewer said he could only visit this post office after work. That's just silly; you can visit another one close to work during your lunch break.With regards to the level of service and attitude of the USPS employees at this location, I don't find them either unpleasant or out of the ordinary. It was amusing to watch a patron get roasted when he demanded that his stack of 100+ envelopes be stamped individually by an employee. The atmosphere is that of a mom-and-pop shop with the occasional good natured jab. The Postal Service simply requires its employees to be honest and reliable. Everything that I have brought to this USPS location for the past 60 days have been handled with precision and RELIABLY delivered to the next distribution center the same day.”

“Gentlemen by the name of Caldwell(I hope I spelled it right) assisted me with passport services. We were a walk in. He helped with the application and pictures. He could of smiled more, :) , but he was so willing, fast and efficient. Most times when going to the post office they make you feel like you are bothering them. He made us feel like he was providing a service and we were welcomed customers. Thanks.”