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June 2024 by kathy appello
Everyone was very helpful and professional. Everything was explained. The vet quickly followed up with test results etc ..
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June 2024 by S Frett
This petco location is my favorite, the team members are very kind and the aquatics department had been very helpful. Every person i have interacted with in that department, especially Orlando, has been knowledgeable and friendly.
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May 2024 by Lynette Vale
Always friendly and clean. This place always has my pups food in stock
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May 2024 by pt Services
This is a really great Petco! They have a large selection of products with items actually being in stock.
I appreciated that they had plenty of Just Food For Dogs in stock. They also had a large selection of treats, toys, and accessories for parakeets.
Very grateful to Manuela a super amazing Petco employee that really went above and beyond to help me find supplies for my parakeets.
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May 2024 by david mckiver
The associates aren’t very helpful nor are they friendly. I only go to this store bc it’s close to my house but I rather go to the Petsmart a bit farther away
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May 2024 by W Albit
Bought a betta for my daughter it was dead in under 36 hrs. Called 1-800# and they told me to bring the ex-betta back to the store. Manager refused to give me a refund or replacement unless I brought them a water sample even though I had a receipt. Called my bank and they made it “right”. Went to local pet shop and bought betta got a couple bucks more and he has been alive and happy for 3 weeks in same tank.
FORGET BIG CHAINS, SUPPORT YOUR LOCAL MOM & POPS.
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April 2024 by Carey Gordon
It was the best way I can get what I needed ASAP
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April 2024 by Ivan Rodriguez
Friendly personal.
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April 2024 by D Truth
Manager Michelle is very unprofessional and full of it ,but other than that the workers are nice and the stores clean well stocked ,I really missed and loved the old store set up , the new make over is terrible
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April 2024 by Alwayne Lawrence
Whenever I come at Petco, the workers always gave me a warm welcome and attend to me hundred percent and I’m grateful for that. That’s the reason why I continue to shop at Petco.
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March 2024 by Loretta Gallo
I ordered via the app, but made an error. The associate, Manuela helped me sort it out easily and was so personable and pleasant.
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March 2024 by Carlos Santiago (Fajardo)
My experience with the employees at the store always friendly.
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February 2024 by Alice Z
Great prices, newly renovated plenty of fish to choose from and animal care products, great customer service, and now they have a monthly plan membership for savings and discounts the prices now are better than Amazon due to the discounts and promotions. Ordering online and picking up at the store was very fast service and the discounts were applied at checkout right away. Very happy with the new upgrade. I will be buying my pet supplies here from now on.
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February 2024 by joseph crescenzo
Went here instead of my regular petco solely because i was nearby and pressed for time. What a mistake. Made my usual purchase of 16 cans of wet dog food (2 sealed cases of 8). Was charged for 24. I walked out and walked right back in and the cashier said it to me before i even got to her. She apologized and started the refund. Said the refund amount out loud and i questioned it since i knew it was wrong. She aggressively confirmed it was accurate. She refunded me @ a SALE PRICE and marked my receipt as unhappy customer. i only received 50% of what i should have been refunded. I did not have the patience nor time to go back and forth as there was also a line of people and the phone non stop ringing. But i will NEVER return after being scammed.
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January 2024 by brittany Candelario
The store itself is great, but these 2 stars are for the groomers who were not nice and just hesitating on grooming my golden doodle. Like if you’re not comfortable with big dogs just say that. And basically told me she would do a choppy job because he was kind of matted. (Only in leash area) and I needed his anal glands expressed as okay from vet, he’s recovering from a mild infection and she didn’t even want to look at it. LOL great service. I left. Definitely did not feel comfortable leaving my dog.
