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June 2024 by Barbara Anderson
It is not surprising that so many retail stores are going bankrupt. At CVS you can no longer pick things quickly off the shelves and put into your cart. You have to ring a bell for help. You can’t read small print to help make a choice because you are holding up the person with the key. It is a sad state of affairs that stores have to resort to these measures to prevent thievery! Store employees are busy opening and closing shelves instead of helping checkout lines to cut wait time to less than fifteen minutes!
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June 2024 by Jacquelyn Smith
Very unprofessional pharmacy. The hold time is very long and the Technician I spoke with today was very rude and hung up in my face before I could finish inquiring about a patient's prescription order. I had to call back in just to finish confirming the order. I understand people have bad days but this is every time I call this pharmacy for our patients. The pharmacy workers are always rude and very disrespectful.
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June 2024 by Jared Logan
Store is a mess. Manager just stands around and doesn't help customers or the other workers. All the workers I interact with weekly look dejected and unmotivated. Still put on a good front with the customers, but you can tell they're not happy. Store never used to be like this
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February 2024 by Anthony MyName
Helpful and courteous staff. Good selection of products.
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January 2024 by Yancy Betancourt
Pharmacy service are horrible
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January 2024 by Robbin Thomas
Excellent service, very polite and helpful staff. Short lines. Brittany cashier in the front of store is the absolute best. Very kind andProfessional
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January 2024 by Marken
You waste your time there they move so slow it's crazy talk about unprofessional smh I walked out more than two times already have to go back cause meds running low but seriously changing to somewhere else they run around like they have no clue what they doingThey keep refilling the same meds over n over ignoring my other medication they even claim I got both meds at one point when they gave me two of the same thing BAD
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January 2024 by OG YaHerd
Understaffed;
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November 2023 by Ainsworth Blake
All I wanted was a Tylenol and you can’t even walk into CVS and grab that anymore. Rang that damn bell that is suppose to get you help and even after asking a cashier to call a manager no one came. I don’t have time to waste so if the button won’t solve anything what’s the purpose. Oh I went to target and look ?
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October 2023 by Michele
First time I've ever been to this CVS Pharmacy - My appointment was for a flu shot. The pharmacist was so good that I didn't even feel a pinch. I'll be back in a couple of weeks for my COVID vaccine.
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October 2023 by Alfonso Davis
Medication pick up in the evening is extremely slow; usually one person processing lines of ten plus. Very poor. You need to do better.
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September 2023 by Dona Elena Hatcher
This store is always clean and orderly. Items are usually in stock though over priced. The cashiers in the front are friendly and helpful. Most of the Pharmacy girls need attitude adjustments.
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September 2023 by Crooked Flower
Asked an associate for help and he stated, don't you see I'm busy; don't you see I'm a customer and how dare that associate respond on his work shift like that to a customer! I didn't get his name badge but I hope this review gets his and all cvs ratchett employees at this site their attention. Cvs: you must do better! There are no zero stars so I had to settle for the 1. Also low stock on almost everything at this store. See ya.
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September 2023 by Beky Dejesus
Asked an associate for help and he stated, don't you see I'm busy; don't you see I'm a customer and how dare that associate respond on his work shift like that to a customer! I didn't get his name badge but I hope this review gets his and all cvs ratchett employees at this site their attention. Cvs: you must do better! There are no zero stars so I had to settle for the 1. Also low stock on almost everything at this store. See ya.
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September 2023 by Ali H.
This Pharmacy need structure, and management. After 3 weeks had to change pharmacies in order to get my medications and have it covered by my insurance. Completely discombobulated.
