8:30AM - 4:30PM
280 St Nicholas Ave, New York“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
8:45AM - 4:30PM
20 E 179th St, Bronx“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”
8:30AM - 4:30PM
560 Courtlandt Ave, Bronx“Good Afternoon,Corporate Office of Municipal Credit Union Bank in New York City. I Would Like To Let you know that you have A Very Satisfied Customer in The Bronx Location on 560 Courtlandt Avenue. The Customer Service Is Very Attentive, And Very Well Organized so that People Who Are Banking At your Establishment makes It Very Easier, and very Orientated Instead Of Complex. I’ve Been an Avid Customer At This Particular (MCU BRANCH IN THE BRONX) For Several Years ,and it Never Made Me Feel Like an Outsider like other Corporate Banks or Establishments. You Have a Very Intellectual, And Essential Team, and Staff At The Bronx Branch that Are Very Professional, and Should Always Be Recognized As Your Top Notch Leaders of This Company. These Are Your Crucial Top Leaders I’ve Encountered, And Showed Me Nothing But Respect, And Professionalism: (Jabari, Richie, Shanisse, Mr. Davenport, Jasmine, and Mr. Courtney/Branch Manager). Another Satisfied Customer, and I’m Looking Forward For Brand New incentives, and More Of The Great Customer Service you Provide at the (BRONX BRANCH) for The Community..Have a Great Day.”
8:30AM - 4:30PM
300 Steamboat Rd, Kings Point“Brenda was amazing ! She helped explain the company policy (which by the way she does not control) and helped calm me down to help resolve my situation . She simply wanted me to be aware of everything involved. I was pleasantly surprised considering what i had read previous to coming here. Thank you for the amazing experience Brenda !!”
8:30AM - 4:30PM
755 Co-Op City Blvd, Bronx“Eric Addai was really helpful and insightful when it came to helping me open a savings account. Any questions I had concerning the subject were quickly answered and my time spent there was rather pleasant.”
9AM - 5PM
120 Van Nostrand Ave, Englewood Cliffs“Great customer service! This credit union truly looks after your best interest. They are knowledgeable and very helpful. I was assisted by a representative Lionel who was able to help with other matters that I had not originally inquired about. I will continue to take my business there as they have proven to be trusted and helpful.”
8:30 AM - 4:30 PM
3621 Broadway, New York“To whom it may concern, My name is Anthony May and I have been member of MCU for since 2019. I would like to say something regarding your service member rep. Miss, Monica Carmona location Downtown Brooklyn Branch. She deserves recognition for her professionalism and courtesy in assisting myself and others. She represents MCU very professionally. Please do not let this recognition go unnoticed. Mr. Anthony May.”
“To whom it may concern, My name is Anthony May and I have been member of MCU for since 2019. I would like to say something regarding your service member rep. Miss, Monica Carmona location Downtown Brooklyn Branch. She deserves recognition for her professionalism and courtesy in assisting myself and others. She represents MCU very professionally. Please do not let this recognition go unnoticed. Mr. Anthony May.”
“Mr Clinton, Thank you for helping me, with your suggestion to take out a personal Loan to pay off my high credit card debt. For my surprise I was approved the next day, with 1/of what I was paying before. THANKS ? AND,HE WAS VERY HELPFUL, Professional and EASY TO TALK TO.”