Best Buy in the Bronx offers a convenient, quick pickup experience for online orders, with friendly staff ready on time. Customers find the service helpful and the staff patient when choosing phones, cases, and screen protectors. Some visits to the Geek Squad are disappointing, with staff busy or on break. The layout feels like a warehouse, with items displaced and limited floor assistance for items like printers. Despite the crowded Black Friday crowds, the store remains a one‑stop place for tech needs, offering the best electronics in the Bronx and a good option in Manhattan with B & H. Service is generally friendly, quick, and helpful, though some customers note management issues at the register.
5 Stars - Smooth Pickup at Mount Vernon Best Buy! Ordered a TV wall mount online and picked it up at the Mount Vernon store. The process was quick and easy. Staff was friendly, and my order was ready on time. Great service and convenient experience—will shop here again!
March 2025
Super fast. Convenient. It’s like Amazon in the real brick mortar world.
March 2025
They helped me find things I wanted & I was very happy