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May 2024 by Chris Austin
Its a UPS store, what more can I say
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March 2024 by Matthew Sprung
The reviews say it all, just look at this stores ratings. Thankfully business’s like this come and go and if I had to bet, this store most likely will not stand the test of time doing business like they do and it’s so obvious the owner could care less with this stores ratings . I have never been to an ups store and could not believe the store associate wanted to charge me for a piece of tape !!! To me as a business owner myself, go out of my way to make my clients happy. I was shocked and simply had to take the time to write this review from my experience. I would never ever return to this store , even if the owner apologized ! I will for sure make sure to email corporate about my experience here. This was my first experience ever at a UPS store and I will make sure to let anyone know who needs shipping services to look elsewhere .
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January 2024 by John Scholl
Quick organized polite people
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January 2024 by Karen Lee
The store is helpful and makes sending easy. My info is stored, also making things easier. A bit pricey, however.
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January 2024 by rosalie capizzi
Well, Christmas came and went....no gifts for my son! Could have drove them there faster.....and cheaper! Shame! Almost 500.00!!!
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December 2023 by Steven Brenner
A vendor had sent me a UPS Label w/ insurance on the package I was returning. The insurance requires the UPS store to sign when package is dropped with them. This store in Mount Sinai refused to sign for package. I asked why and the obnoxious person behind the counter just said, “we don’t sign”.Ya know what? I will no longer support this local merchant.
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December 2023 by Jared Karay
This place is awesome, Collin is super nice! I don’t get all the bad reviews, maybe it’s just a bunch of old people that don’t know how Amazon returns and shipping works.
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November 2023 by Mat
They are kind, friendly and helpful!
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October 2023 by Mary Ellen Billson
This store is awesome! I use them at least twice a week for everything - faxes copies, notary, shipping ,Amazon returns etc, the employees are always knowledgeable, helpful and friendly. I see people complaining about paying for boxes well this is a shipping store! Pack your return at home and then bring it here to ship and you won’t have to buy a box.
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September 2023 by Victoria A
Amazing customer service! I pass two other UPS stores to go to this one.
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September 2023 by Regan Murphy
Time and the again very helpful and great customer service.
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September 2023 by Meredith Clavin
They tried to charge me $15 for a box that costs $2.50. I left and went elsewhere. Avoid them like the plague!
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August 2023 by Jamie W
I would advise people to avoid this store. My wife went to the store to ship back an Amazon return that did not include a box. They tried to charge her $15 for a box that cost $2.50 at Staples. Then tried to justify it saying "it is a high cost of high-quality shipping materials". IT IS A CARDBOARD BOX! They do mental gymnastics to justify how they are ripping you off. Do not go here unless you want to overpay more than threefold for things that are reasonably priced elsewhere. Do not reply to this review with any mumbo jumbo about "high quality shipping materials". You know what you did, and how to fix it!
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August 2023 by Meredith C
They tried to charge me $15 for a box that costs $2.50. I left and went elsewhere. Avoid them like the plague!
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February 2023 by Bo Cao (Bryan)
(1) My Amazon return never mentioned preparing a package. They charged me a $4.01 for a package yesterday without any instructions ahead from Amazon return. Alternatively, if you go to kohl's, not only do you not need to pay the package, but also you can usually get a discount to buy stuff in that store. (2) On Dec 24, 2022, they charged me $508.92 to ship some medicines to China without notifying me of the ¥1000 import limit and thus they have to be disposed of. Not professional.
