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April 2024 by Fiona Santoianni
I can't praise the team enough! From the office staff to the 3 incredible men that did the heavy listing, my experience was easy and stressfree. I highly recommend this team, they were so professional, careful with our stuff and always had a smile! It was not an easy move nor an easy process to get everything in, but the did it and did it well.
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April 2024 by Kim Delfino
Josh and Chris did an amazing job. Professional, kind and caring. Would highly recommend.
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April 2024 by Al Jr
Asked for a quote to move 2 heavy items. Operations manager said they can attempt move but if the arrive and don’t feel as if THEY can complete the job or decide THEY rather not attempt it… I would be responsible for 60% of the contracted cost. Negative stars
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March 2024 by Ben
Denzel was an excellent representation for this company, I’d for sure ask for him again ! Made me feel comfortable and safe. my items were packed organized and transported safely and efficiently. Definitely recommend this company ! THANKYOU !
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November 2023 by Danielle
I just paid over 1000, for what was originally an estimate of 600-700 and I can’t even make sense out of how that happened. I was moving out of a 800 sq ft apartment and it took them allegedly 4 hours to pack up the furniture and get it on the truck. And then took them 3 hours to drive 30 minutes??? I was also driving so that part remains unclear. The movers told me they were leaving shortly at 1:30pm so I left to get the next destination ready for them. At 2:55 they hadn’t left yet, and at 4:30 they lied and told me they were 30 minutes out (they were not, since they came 80 minutes later). What’s most interesting is that per the building camera footage, the last time they were in my unit moving furniture was 3pm, and walked outside at 3:22 and then didn’t leave until a full hour later (which I was billed for). I took videos of what was left to be loaded at 1:30 and I can’t understand why that would’ve taken them 3 hours, especially since I cleared the apartment out in advance. They had to move the furniture, 5 boxes, my broom and vacuum and empty planters and apparently this required 7 hours of alleged continuous work. When i moved into this unit it took 3 hours so to say they took their time is me being generous. An operations manager called me mid move to ask how it was going and I expressed my anger with him about the length of time this was taking because I had a set budget in mind and he was on the other side of the phone raising his voice at me. Completely unprofessional. The most they’re willing to do is shave off $175 (which is their hourly rate) and that’s insulting. The claim that I filled a 22 foot truck and then managed to squeeze that all into a 10x15 storage unit that was pre packed by me with 20+ boxes doesn’t even make sense. The movers themselves were nice but if that’s how long it takes you to move, you’re not professional movers, end of story. Aside from the length of time it took, the administrative end was disappointing. Uncooperative, rude, brusque, are words that come to mind. It was a colossal waste of money to use this service. I’ve used other movers based out of the westchester area and they are far more efficient and better priced. I will never use these services again. I’d rather drag my mattress across the cross county myself.
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October 2023 by Devidas
efficient, friendly, and affordable! everyone involved in the process was very patient and professional. in addition they were willing to figure out how to work with our budget, and completely transparent about pricing. definitely will hire again
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October 2023 by Angie Acero
THEY DAMAGED AND SCRATCHED UP MY FURNITURE!!! NEVER AGAIN!! I am so pissed. All my new white vanity/ desks/closets & drawers are chipped and scratched up. They even damaged one of my drawers from my closet & my expensive white vanity mirror frame & base is all chipped & scratched. I saw them literally slide it across the floor, I should have said something then. Would not recommend them!!P.S: before they comment & say “I’m not in the system” my fiance, Robert Stevenson was the one who booked & payed them.
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September 2023 by Katie Winter
We had a big job on very short notice and on a holiday week. They made it work and though I know the job could not have been pleasant, everyone I spoke with and dealt with at Two Men and a Truck were.
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September 2023 by Kerri Dempsey
Great experience with Anthony and crew - they were efficient and thorough, packed and loaded with care, and did not rush delivery by allowing time to play with placements and clean hard to reach areas before I lost the chance! Reliable and friendly, they made what is always a stressful situation (moving!) a breeze.
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August 2023 by Bianka Scott
From beginning to end this company was great! I had a last minute move and the office was very accommodating and helpful. I also got to speak with the operation manager who confirmed my pick up and also checked in after the move! The movers themselves were great, very nice and carefully managed all the pieces. Should I need them in the future I will certainly call them. I highly recommend!
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August 2023 by Tim Callahan
Appreciated the professionalism for parking out of the way without taking up multiple parking spots at the restaurant even though a long way from home in Elyria OH. Shows great integrity and character.
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June 2023 by Melissa Abella
We used the Elmsford, NY location for a college move. Every part of this experience was professional and friendly. The quote was clear and fair. The email regarding moving day expectations helped us get organized and made moving day perfect. Because of campus security, the movers couldn't drive right up to the building but Constantine, who called the day before the move, assured me it wouldn't be an issue. I met the truck at the gate in my own car and the driver followed me to the dorm. The movers, Tyrone and Julian, were great! They were so warm and friendly - and they didn't even blink when they saw that they would have to move everything down 4 flights of stairs (no elevator!). This is the kind of customer service that all companies aspire to create. Tyrone and Julian are naturals! The whole move was a wonderful experience. I will refer them to everyone!
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June 2023 by Teresa
Excellent quality service. Kayla was very responsive and very thorough with explaining pricing and moving details. Our movers, Tom, Joe, and Pat were very professional. They packed up all of our items with care and efficiency. I would highly recommend this service and this team to others.
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May 2023 by Let’s Talk D. Valerie (Let's Talk)
The two men that did my move both very professional and respectful. They finished the job in less than the minimum 3 hours. HOWEVER the prices were surprising at the end. The extra “Travel time” charge was Outrageous!! $350 ?!?!! Westchester to Danbury. Which is why I wanted a Danbury team. Now Because I had used them before in 2 DIFFERENT STATES I thought I would be satisfied. SADLY I walked away thinking I Will Never Use Them again. The TWO men who did the MOVE, YES if I could but the company Probably not. There were other things that bothered me but thankfully it’s over. It would have been better to get a U-Haul and their Helpers; I did not know they offered. Do better for your customers especially repeat customers.
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May 2023 by Russell Borner
We called this company based on the recommendation of a neighbor who was very pleased with their service. We were as satisfied!. Our team, Cory, Patrick, & Joe, arrived as scheduled, quickly assessed our requirements, developed an action plan, did not stop loading & unloading until finished, adequately prepared each piece for transport, were courteous, pleasant, helpful, and a joy to work with. They all deserve an immediate salary increase and promotion, should they desire one..Please ensure they all receive my feedback. Thank you!
