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July 2023 by Therese Davis
Senior Helpers was instrumental in helping us to ensure my father was safe and cared for. Additionally, I really appreciated their flexibility and understanding when my father ended up in the hospital and we were unsure of when he would be released.
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July 2023 by Brian Miller
We have really appreciated the service we have received from Senior Helpers. The home health care aid helping us has been personable, friendly , and works hard to make sure my wife has what she needs. My wife also enjoyed the companionship and fun conversation. We wanted a service that was professional as well as listening to us and our needs. (Too often health care providers dictate what you should do rather than listening and facilitating quality results. ). We appreciate the flexibility and the care Senior Helpers have taken as they listened to us and set up a great care soloution.
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March 2023 by Michael Albanese
I am extremely disappointed in their service. Trying to find a caregiver for my wife I had to continually chase them down for updates on the process of finding someone. Jeff would tell me that he would check and get back to me but rarely did. The last time I contacted him I got the same response, it is a month later and I still have not heard back. Needless to say have gone with another agency.
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March 2023 by Maureen Morrissey
Do not use this service for respite care-we tried. I informed Jeff from the outset that we would need sporadic care for my senior mother. For our first attempt, we waited several days to hear back while he "worked on finding a CG." He gave me a phone number two days before we needed someone and when I spoke to her, she said she was told this was a "test" and that if she did well she would have consistent hours. She had planned to quit her job, and told me she would not come to us if that was the situation. In addition, she told us she had never cared for seniors before and this was her first job with Senior Helpers. I am not confident that this woman had been properly vetted and background checked. I reached out to Jeff again and he emailed me that he would call. He never did. He really left us in the lurch. Finding temporary, sporadic care for a senior is stressful enough, he should have said from the beginning that he could not help us. Thanks for nothing.
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March 2022 by Bob Z
Senior Helpers is customer friendly and very responsive. I highly recommend them.
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March 2022 by Gail Conneely
Senior Helpers was a wonderful resource for our family when we needed care for our Aunt. Jeff Sencer took personal interest in making sure our needs were met and set up a schedule that worked for us. He always came through with a caregiver when we had a sudden change to our family schedule and needed help immediately, and he checked in frequently to make sure all was fine. The caregivers were dependable and provided good care to our Aunt, who developed a good rapport with each lady. I would definitely recommend Senior Helpers to anyone looking for care.
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March 2022 by Donna Robinson-Hampton
I found Senior Helpers a life saver when I had no where else to turn. Kimberley never failed to show up even in the snow storm. She is polite and treats my mother like a queen. They made finding the right Nursing assistant for mom effortless.
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March 2021 by Susan E
we have been working with Senior Helpers for over two years. our contact is with the owner, Jeffrey Sencer. our needs have been fluid, changing over time making our situation even more challenging.nothing throws Jeffrey. he listens intensely to a client needs and always responds with viable solutions. he is unflappable, kind, hugely compassionate, patient, always responsive, and quite funny.the more thoroughly your unique situation can be explained to him, the more quickly the right answers will be provided with empathy and concern. he has never let us down.we highly recommend Senior Helpers for your caregiving needs.
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March 2021 by Rebecca Iwasaki
The caregivers at Senior Helpers are EXCELLENT. Their compassion and hard work give me peace of mind that my mother can enjoy life at home. I am very grateful for Senior Helpers. Kind, caring, and dedicated caregivers.
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August 2020 by G S.
Need some help after Surgery and was referred to Senior Helpers. After some changes on my part, I was given some checked as Companion although paying for a NP or CNP plus told it was going to cost more out of Owners pocket for this person. These are Franchises so they only do certain locations. I was given someone who I found out was a previous Paratransit Bus Driver, No NP or CNP. Lucky for me she had a very easy job as I had no.pain or difficulty. Make sure you get the Contract signed and are to speak with the person coming to you first. Mine was a short vist. I did thank the Owner for making the changes but beware of costs.
