8AM - 6PM
487 E Main St, Mt Kisco“Very nice clean place, guy that took care of me is friendly and works fast. Jack of all trades, you can send FedEx, UPS here, he gave me options for both to get the best shipping rate. Great experience!”
“Katonah shipping has always been convenient, simple and helpful. The staff have always been friendly. Not sure if I should truly share the next part and at the same time I should (supplies could possibly hit new lows after the share ?). They have the greatest and most ecclectic greeting cards I've seen in one location. There I've shared my well kept secret!”
8AM - 6PM
980 Broadway, Thornwood“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
8:30AM - 6:30PM
108 The Ln, Somers“The UPS Store in Somers are among the best. They take care of you and know you by name. They bring a sense of friendliness and community to their atmosphere. They are always there to help no matter what.”
8:30AM - 4:30PM
822 Commerce St, Thornwood“Got my daughters passport, I travelled here all the way from Brooklyn and I must say the lady who processed the passport application was extremely helpful and kind.”
7:30AM - 6PM
72 N State Rd, Briarcliff Manor“I asked THE UPS STORE #5527 to arrange the collection, packaging and despatch of a print I had bought at auction. It was framed. The initial estimate covered the cost of packaging a highly breakable frame. I didn’t want the frame and asked my contact at UPS if he could remove it and send the print rolled in a tube. I expected the normal bureaucratic procedural response: ‘ we do not interfere in customer’s items ..’ etc etc. but no, not at the all: the extremely friendly intelligent and responsive UPS person said he would take the print out and send it frameless and thus reduced the costs by 60% ! Not only that but throughout this interaction he guided me through the nuances of the payment system and other potential problems
A remarkable, intelligent, open-minded experience.
Many organisations - often while they are making you wait hours to talk one of their operatives- claim that ‘customer service is our priority’. This usually rings false; profits and share prices are their priority. But in the case of THE UPS STORE #5527 this mantra is true !”
“So happy to report that the experience at the Mount Kisco UPS location is 5 STAR (or more if I could)!! Rachel and her team go above and beyond for their customers. It is a pleasure to do business at this store!”