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January 2024 by Faith Leigh
Very easy to work with personable buisness
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December 2023 by Jason Hurst
These guys are amazing!! It’s where we bought our last four wheeler… and most likely where we will buy our next one!! Keep up the great work!!!
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August 2023 by Jonathan Gallup
Very generous prices for hard to find parts. I have an 86 Honda CMX450c. Received cut to code key that worked as well as original all through the mail based on a phone call! And , later, a part that their Honda connection found for us. They are 95 miles from me but I'm headed over to say "Hello. and Thank you!"
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August 2023 by Kathleen Young
Got new keys. Everyone was very pleasant. Keys work great!!
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August 2023 by Michael Perry
Gary and Jared are very customer oriented and friendly.
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July 2023 by Samantha Prunier
Great Honda shop!!! They got like everything.
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June 2023 by Michelle Smith
Excellent customer service and sales. I'm beyond thrilled with my entire experience to purchase my new 2022 Honda Rebell 1100. My husband and I were set on buying the Honda Rebell 500 and wanted to see in person before our purchase to be sure this was the bike for me. We were headed to Watkins Glen on a quick weekend getaway, and my hubby found a Honda dealer on our route to visit and see the Honda Rebell 500 face to face. This led us to Southern Tier Honda where we met Jared. He was kind and thorough. In fact, he was so nice and patient that he turned us on to the 1100. I was intially hesitant because of the bike being much bigger, or at least I thought. To my surprise, I fell in love with the 1100 immediately and changed my mind.We loved our experience so much that we came back the next weekend to purchase the bike 3 hours out of our way because of the amazing service.Then, we met Gary. This was an additional satisfying experience. He took care of us, sold me a new motorcycle jacket, helped fix our ground wire on the trailer before our travel back, met us on his day off, so we could spend another evening in Watkins Glen, and Jared found us a nice place to stay!We will stay in touch and be back to visit! Thank you so much Jared and Gary!Michelle and Matt
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February 2023 by Chris Roosa
Great place, great people. I bought my first bike from them a week ago everyone was polite and patient. I'll definitely be coming back! Benelli 302s
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November 2021 by Keith Berthiaume
I could not have been any more lucky than to break down near this shop on a long road trip. Not only were these guys kind, patient, and knowledgeable, but they had me back on the road by the next day! My chain was kinking on my motorcycle, and it was determined that I needed a new chain and set of sprockets. While they didn't have it in stock, they were able to order them. When the guys found out that it wasn't going to arrive the next day, they sent one of their employees to pick it up from the UPS distribution center. I was overwhelmed with what they went through to get me back on the road. Absolutely wonderful shop. I wish I had a motorcycle shop like this near my house. Would highly recommend for all motorcycle needs.
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November 2021 by Anthony M.
I have a 2005 Honda Rancher I needed service on, not shifting properly. I called both the Spencerport and Canandaigua Honda dealers. Canandaigua could not even look at it until Nov 8th (short staff).The Spencerport store never even picked up the phone! My friend in Branchport told me he works with the Watkins Glenn Honda shop allot and they were great. I called SouthernTier Honda, spoke to a couple of the guys at length. That's something in and of itself!. They did their best over the phone but said they would need to see it to be certain. I asked when I could bring it in. They said whenever you want we are busy but will get to it soon. I made the 75+ mile drive from Penfield to Watkins Glenn and boy was I glad I did. They took it right in and said they would call me later in the week. I stopped at a gas station on my way out of town and the phone rings. They said "Turn around we found the issue. It will take us a few more minutes to do the other items you requested but we wanted to save you another trip out here" WOW!!!! Gary the owner and Jared who fixed the wheeler were both top notch. Friendly, helpful, fast and knowledgeable. Gave me some great tips too going forward. I won't take the Rancher anywhere else...they are WELL worth the trip!!
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November 2021 by Keith “Seabee” F
Incredible help, service and went the extra, , Extra mile for us. We were broke down, and Glen and his crew got us going the next day by noon!! Found us a hotel, entertainment and relaxation. Thumbs up all around!
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November 2021 by Jim Shannon
I HIGHLY recommend this HONDA dealer. Gary and crew go WAY beyond what you might expect from a dealer. They have gone outa their way to help me many times over 20 years! Anyone I've sent there has told me how happy they were with the service! They are not the normal HONDA dealer. THE team there is WAY over the top in service.
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November 2021 by Lisa Hill
We can from Massachusetts and somehow ? left the key to the generator at home. Gary and Todd were awesome in helping us with a replacement key. Now we can enjoy the NASCAR race this weekend! Thank you, the Hills
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November 2021 by Ellsworth Owens
Very helpful and knowledgeable answered all questions and tips for resolving my problem. Fast ordering for parts.
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November 2021 by Philip Kappesser
I have known Gary for 40yrs. Would trust him with any issue.
