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February 2024 by Tina Mizerek
Had a furnace installed with them a little over a year ago. They gave us the papers saying that they could do the clean and turn . We called them in October to schedule it they scheduled it for November then told us they had to reschedule for January. January comes than one office person tells us the Technician has the work order. Then at the end of that day we find out they can't service us. They lied to us and played games for a couple of months others beware... They were not honest from the beginning.Following up on your comment you rescheduled it from November to January and in January your office staff told us you can't do it we don't get fuel from you but yet your staff is who gave us the papers for itFollow up to your remark again we have never ever bought fuel from you the only thing we ever did was have you install a furnace so you really need to get your stuff straight because the furnace was paid for in full and owe you nothing so again get your facts right because no contract was ever signed by either of us. Own up to your incompetence
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November 2023 by Elizabeth Marciak
The driver/delivery man ROBBIE delivered propane on time, was courteous and well organized - I am very satisfied with his professionalism.Updated post Oct.18,23:I called the office on Oct.17,23 for refilling my heating oil tank sooner than scheduled- and the company send truck out immediately, so I don’t have to worry about having heat in my house.Appreciate the services and promptness!I am a customer of this company for more than 10 years and I am happy with the customer support and services they provide.
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November 2023 by Judy King
Mike R. and Jimmy did a great job servicing my furnace today. They were knowledgeable, shared information and very professional. Great job guys!
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October 2023 by Doug Decker DDS
Great company! They have been taking care of my sister-in-law for years. They have been so understanding in helping her thru some difficult times. My hat is off to VEO!!
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October 2023 by Mark Fedun
Long time customer, personally installed an a/c with help from family/friend, could not get split heat pump to work and had technicians Mike Jr and Jimmy solve the problem, THANK YOU.
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July 2023 by ISAAC SIMON
Best product and great service , highly recommended thanks Mike and Jimmy
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June 2023 by Joseph Pombriant
My experience has always been of the highest quality. Great service and great people.Today I had a major service done to my water heating system. VEO confirmed the appointment, Jimmy Foster called me up to say he was on his way (even though I wasn't home!) and told me when everything was done. He even asked if he could use some paper towels. A class act organization, with professional people, especially Jimmy.Thanks VEO!
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February 2023 by John Truncale
They were super helpful and nice when I called to get my service switched to them. Mike was awesome. I recommend anyonelooking for energy services. give them a call you won't regret it
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February 2023 by Angelena L.
The customer service is absolutely a disgrace. Such disgusting people who shake you down for $100. My Uncle had all the mail with our last name forwarded down to North Carolina. I received one piece of mail for me to pay them in 4 months. They never tried to call or email to notify me someone is coming to my door to charge me an additional $100! For them to show up! Unreal. I said how much would it be to just take the tank away? They priced it out. I said great ill keep the tank. They then refused and said we're taking it. I asked to speak to the manager and they refused to speak to me. This company is scummy and ran by a bunch of people with attitude and I'm happy to never do business with them again. Cherry on top is when I paid my balance, they asked me if the mailing address for my card was the North Carolina address that I never provided! Having the cops at my door at 9am really was lovely. Such a waste of public resources. Avoid this company at all costs. They are idiots.
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November 2022 by Joan Kittredge
Jimmy arrived on time and was very professional, efficient and thorough about cleaning our furnace. Van Etten also serviced furnace for the prior owners for many years. Thank you Van Etten Oil!
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November 2022 by Kathryn Vanderploeg
Very rude and disrespectful to my 65year old mother raising you’re voice at her and trying to close the office door in her face. You and your little office groupie should feel ashamed of yourselves. This is seriously how you conduct your business. Then try to call and apologize because you were worried about the fall out of your actions… smh ??♀️
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October 2022 by Gerard Ilaria
Jimmy at VEO was excellent- he came on a Saturday, knew exactly what the problems were, had all the necessary parts, and had our furnace running in an hour, after discovering it had been cold and not functional when we arrived at home. He is the nicest guy, and if possible I'd always request him.
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October 2022 by Trevor Forrest
Contacted this company in early September for a furnace repair order. Had to wait three weeks to get a technician to come out , it’s been over three weeks now we’re still waiting for a written proposal, keep speaking to a Marisa who is very dismissive and not wanting you to speak to a manager either He’s out sick or unavailable no way to run a business would not recommend
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September 2022 by Mike Moskowitz
VEO has always been the go to for me and my family. When I contacted Mike about about an issue with my propane heater, he called me right back in minutes to see what he could do. Then Before I knew it, there was Jimmy at my door. Totally respectful and professional, and he took care of the issue. He explained to me what he was doing every step of the way, and triple checked everything. I recommend VEO if you want it done right and be treated right. They are great.
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September 2022 by Avery Basch
Fantastic company! After i bought a house, I realized the AC wasn't working.Jimmy, Kyle, and Tommy went above and beyond. They were extremely helpful and replaced my central cooling at a great price.Highly recommended!