Coach USA Short Line provides a reliable bus service between Monticello and Port Authority, with comfortable buses and helpful drivers. Many passengers appreciate the convenience of purchasing tickets online, especially for early morning trips, as the ticket office opens later in the day. The station in Monticello, located near the DMV, features a large waiting area with bathrooms, vending machines, and seating, although it has limited hours. While the buses are generally clean, riders often mention that they can be noisy, and the air conditioning is frequently too cold. Timeliness is another concern, with some buses arriving late at both pick-up and drop-off points. Despite these issues, Coach USA Short Line remains a practical option for those traveling to and from NYC, especially since it is a central location for picking up friends arriving from the city. Overall, the service is seen as a dependable choice, albeit with a few areas needing improvement.
You have to check the schedules carefully because they don't come out that constantly.
January 2025
I take this bus at least twice a month from Port Authority to Monticello and it never disappoints. The drivers are great and the busses comfortable. Every other ride someone is talking too loudly on the phone, I do think some signage reminding people to use inside voices or headphones would be good.
September 2024
Clean bus great ride and a friggin awesome driver !!! Thanks Ron!!