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June 2023 by John Gregory
Tracey Mackey and all of the personnel who process my loan are great. Tracey found a way to get a loan that I needed. She was great from start to finish.
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November 2022 by Daniel Escalante (GOPRO DNICEMOB)
10 out 10 Tracy ,Jamal, Amanda,Pam Everyone the whole team was amazing very helpful very nice. I just purchased some land they made the process super easy very helpful closing went very smoothly, every question they always got back to me with an answer and a response. I even asked for some advice on certain things they pointed me to the right direction. Great Service, Great Bank!
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October 2022 by Susan English
Very fast and smooth process in obtaining a HELOC. Highly recommend.
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July 2022 by Jesse Campo
Great experience. They go above and beyond for their customers.
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April 2022 by Dennis Pacella
Nicole in the contact center was extremely pleasant to deal with. I called in with a lot of questions/ concerns and she was very quick to answer all of my concerns with my accounts. She was very pleasant to deal with even though I was not.I am grateful I got her as my rep as I have not had great success with WSB in the past.Thank you Nicole!!
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April 2022 by John Bonhomme
Review Update:VP of Lending personally reached out to me after leaving my review and dug into my file. He was able to turn things around and get the ball rolling again.It was good to see that true business principles are still alive. Daniel recognized that a customer wasn't satisfied with the lending process and was able to come up with a solution and bring the deal to the closing table. I am happy to see old school banking still alive as policies and rules can convolute the end goal.I am removing 2 stars due to the stress and process it took to get to the closing table. The most important factor is that the deal closed thank to Daniel.
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June 2021 by Paul DeFrancis
FINALLY closed the loan but wished I had just went with another lender... NO communication on status and had to threaten to pull my loan for any action to take place. Safe yourself the frustration.
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June 2021 by Licata Cecilia
CHRIS KARAS WAS VERY PROFESSIONAL. ALWAYS RETURNED MY EMAILS OR PHONE CALLS IN A TIMELY MANOR. I WOULD RECCOMMED MY FRIENDS AND FAMILY TO CHRIS AND WALDEN SAVING BANK.
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June 2021 by Dhanbir Dhaliwal
Great service would definitely recommend to refinance through Walden saving bank very easy to work with everything went smooth and well.
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June 2021 by Daniel Higbie
Very good experience. Everyone is courteous and the process is very easy. Great communication.;
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May 2021 by Kate Bradatsch
Everyone at the Montgomery branch is so warm and friendly. I use Walden Savings Bank forall of my personal and business's needs and I have always had great service. The branch manager Nicole is a pleasure to work with and always goes above and beyond.
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May 2021 by Jakob Gleason
Great institution, however, they really need to do something about their hours. Very inconvenient. They are only opened past 4:30pm twice a week. As someone who has a 9-5, you can see why this isn’t the greatest place to bank
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May 2021 by Tom Martin
A fantastic experience working with WaldenSavings bank, I would definitely use them again.
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June 2020 by Wendy Nicholson
Rebecca at WSB was super helpful when I opened my business checking account. She always responded to me in a timely manner and made this process very smooth and quick. I highly recommend WSB!
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June 2020 by Steve Saturno
i have been banking with WSB for 30 years and absolutely love them. i would highly recommend this bank to anyone if they want great customer service, people who care about their customer and who will take an extra step to make sure you are satisfied. THANK YOU WSB!!
