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August 2024 by M Pagliaroni
My package is almost always delivered to the wrong address, I have called and this still happens. I spoke with the driver told them that my packages are delivered to the wrong address she said she would be sure it did not happen again and guess what happened again,
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August 2024 by A K
Incredible incompetence!!!!!! 0 stars!!!!!
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July 2024 by Joy Joy
They consistently lie and say they tried to deliver when I have cameras and they don’t as much as have their truck pass by. Every time a package is delayed and multiple calls have to be made. Many times things were broken in transit. The worst location ever
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May 2024 by Greg Flores
You guys dropped a package off at my neighbors house that was absolutely critical to my life.
You guys are dirt bags.
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April 2024 by Patricia A Doty
Basically, they lost my package but haven't taken responsibility for losing my package...I've spoken to several reps and one supervisor.
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February 2024 by Brad B
Degenerate, lying employees. Especially your drivers. Today is the SECOND time a delivery driver input an attempt to deliver notice in the tracking update. The first time I saw him drive by and literally chased him down in my car to the next town over to rip my property off the truck. This time I WAS AT THE DOOR the time the delivery was supposedly attempted and im now on the hook for a $2k product I acquired to resale for a total of 2.5k that was time sensitive. First customer service lady confirmed there was no missed delivery tag info left at the door nor any call so she gave me the address of where the driver would be returning the package. Second CS rep refused to give me the number to the physical location and all attempts to reach the driver failed - 15 minutes after the supposed attempt so there's no way he wasn't still on duty. With that said, since no one with fedex wants to enforce any accountability to get me an explanation for this brazen dereliction of a paid duty, I'm voice transcribing this review as I make my way to pay them a visit at the return location. See you soon!
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January 2024 by Daniel Brandes
As a prior employee of this particular location I have to say be VERY weary to new employees. I’ve worked in finance my entire life but I decided to work here temporarily until I was officially hired at JP Morgan. Huge mistake! They hired me during the rush season and than decided to fire me and not pay me on the day before payroll went out (the weekend before Christmas.) To this day I still have yet to receive compensation for 9 days worth of work and if I didn’t have a substantial rainy day fund I would’ve had to miss a child support payment and my kids Christmas gifts. Regardless, here’s my story… On my first day of training the manager (Michael) took me on a route and began explaining how the owner was severely indebted and couldn’t afford to repair the brakes on his own personal vehicle because his ex wife is managing the accounting. As we went on the route I noticed he was dropping packages off in the wrong locations when the GPS made an error rather than double checking. Than I noticed that every single truck in the building had a check engine light on and all the work iPads were always dead or broken. This should’ve been a huge red flag but I never in a million years thought FedEx Corp would allow a franchisee to commit wage theft. All said and done, Michael is no longer answering my phone calls. I am currently in the process of filing formal complaints with FedEx Corp and the Department of Labor. My initial goal after this happened was to get the money I was owed. Now, I feel as though it’s my responsibility to inform as many people as possible about the Mal business practices taking place at FedEx Corp. I am waiting on responses from the New York Times and Help Me Howard to see if we can take this as public as possible. Will keep everyone updated on the status of this battle. EMPLOYEES BEWARE!
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November 2023 by David Holm
Why does FedEx Ground refuse to deliver things in a manner that doesn't hold people hostage? They don't load your package on the days you are there literally waiting for the thing on the truck to do the thing you need to do, they don't leave the package if you aren't there, if you are there in the delivery window they estimate, THEY DON'T SHOW UP. I have zero problems with UPS showing up and doing what they say they are going to do, whats your problem?
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November 2023 by Earl Ross
Y are u delivering my stuff to my shed and not my front door
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September 2023 by Mr. Flex
Temp driver dilivered package took picture of it then put back in his truck
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September 2023 by steve murphy
Delivery went to the wrong address
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September 2023 by Peter Solicito
Good facility
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July 2023 by Donald Malin
Incompetence all around. No one at FedEx knows what they're doing. Use UPS or USPS or DHL, or even a pigeon before using FedEx!
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May 2023 by the come back kid
Very hard to figure out where packages were to be dropped off(no signs),then had to wait a half hour for someone to come out and take my package ?
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May 2023 by Andrew
Worst delivery ever. Dropped off a $1,000 water heater delivered from HD in my driveway without even ringing my doorbell. I was waiting for them to come to deliver to my basement on opposite side if my house. Nope just dropped off and left. Worst experience and worst customer service no way to rectify the situation.
