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February 2024 by tzvi posner
The lady at the counter is just good old fashioned evil. The end.
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January 2024 by Natia meladze
Even 1 star is a lot for this location. Terrible service.
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October 2023 by יודי מעלבער
My experience at the Monsey Post Office was generally positive, with great service from the staff. However, I've noticed that when the office gets crowded, the staff can become noticeably frustrated, which affects the overall atmosphere. Additionally, there have been instances where the office felt understaffed, leading to prolonged wait times. Despite these issues, I appreciate the friendly and efficient service I've received from the staff when it's less busy.
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August 2023 by T Green
If I could give this place a zero star, I would. The staff never heard of customer service. They are nasty and rude as can be. Please USPS - stop abusing our community and hire new staff. Note to my fellow community: If you need to get a passport, go to COC or New City post office if you don't want to be subjected to horrendous treatment by the Monsey post office employees.
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May 2023 by Mr. B.
Fire the antisemitic woman NOW!!!, I witnessed a young hasidic teenager taking a passport photo, and she was telling him to take off his yarmulke, because you're not allowed to have it on during the picture, unless if you write a note for religious reasons.I have never heard of that.
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May 2023 by temp temp
Worst Post Office EVER!!! I have used many post offices and this by far is the worst..1) Forget about making a Passport appt as they are never in2) Staff act as if they are doing you a favor3) Lines can be out the door with only 1 worker behind the counter
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March 2023 by S G
The employee responsible for passports should lose their job (that they clearly do not care about) immediately. This employee is stealing our communities hard earned money, not showing up for work for years just look at the reviews! It should be brought to a higher authorities attention: very disappointed
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March 2023 by Aida Kim
Thanks to the staff of the post office at 15 Melnik dr. Professionals in their field.
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February 2023 by Michael A
Had a confirmed passport appointment. Arrived for appointment and they told me that the person wasn’t in. Stay far away.
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January 2023 by yisroel levin
Talk to the right people than you’re on the safe side, but otherwise don’t even try there bad service, they will show it to like a Pro!!
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September 2022 by Joshua Friedmann
Showed up for an appointment and they said: “sorry we aren’t doing passports today”! STAY FAR AWAY! Unacceptable.
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March 2022 by Corey Dasilva
Is it that hard to set a package down? I mean cameras literally exist. I'd love to punt a package delivered to the mailmans address.
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February 2022 by Emily Polanco
Horrible service. If I had the option to put no stars I would.
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January 2022 by Jay Breslow
Went to apply for a passport, my appointment was for 8:45am. Two days before my appointment, the passport clerk called me and said there were not meant to be any appointments before 9 but the system was not updated. Because that entire day was booked, she allowed me to come in at 8:55 with a filled out application and she processed it before the first appointment of the day. I was back in my car at 8:59. A+
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November 2021 by s fine
the lady with the black hair is a....................... she hates ................. she hates to service the community dont work in the post office go to where you came from.
