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September 2024 by Maris
Would give 0 stars if i could. Mail delivery service is HORRIBLE. The postal workers delivering mail/packages are always on their phones talking and have no care about whether they deliver the right mail to the right houses. I’ve had multiple packages delivered to completely different neighborhoods and have received mail from different houses. Not to mention their horrible customer service when you call to complain. I once had to go house to house looking for a very important delivery although they acknowledged the package was delivered to the wrong house and would “send someone to get it” which they never did. This place is a joke STAY AWAY.
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August 2024 by Y B
misdelivered my packages and closed cases multiple times without recovering the package. When i finally got to see a supervisor in person, i was humiliated and laughed out of the post office. a disgrace of taxpayer funded services.
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August 2024 by Bee Bee
I have a bad experience with this PO ,they don't know how to solve a missing package problems. They keep telling me come back to check day after day without any solution. at the end the supervisor came and told me she can do anything about it that's so disappointed.
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July 2024 by Zoia Tikhomirova
The Branch of Hell on Earth.
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May 2024 by Avrohom Ephraim Zinger
drop off box OUT OF SERVICE for 2 weeks, with no plans of fixing it.
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February 2024 by tzvi posner
The lady at the counter is just good old fashioned evil. The end.
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January 2024 by Natia meladze
Even 1 star is a lot for this location. Terrible service.
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October 2023 by יודי מעלבער
My experience at the Monsey Post Office was generally positive, with great service from the staff. However, I've noticed that when the office gets crowded, the staff can become noticeably frustrated, which affects the overall atmosphere. Additionally, there have been instances where the office felt understaffed, leading to prolonged wait times. Despite these issues, I appreciate the friendly and efficient service I've received from the staff when it's less busy.
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October 2023 by Muhammet Iskenderoglu
Really bad service
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September 2023 by Shelomo613 Salomon
Very bad serviy
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September 2023 by Simcha B
Fire the antisemitic woman NOW!!!, I witnessed a young hasidic teenager taking a passport photo, and she was telling him to take off his yarmulke, because you're not allowed to have it on during the picture, unless if you write a note for religious reasons.
I have never heard of that.
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September 2023 by mordechai scher
Canceling appointments without giving notice???????????????
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September 2023 by שמואל מאיר ויואנקא
A great place with great people to send packages and letters
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August 2023 by T Green
If I could give this place a zero star, I would. The staff never heard of customer service. They are nasty and rude as can be. Please USPS - stop abusing our community and hire new staff. Note to my fellow community: If you need to get a passport, go to COC or New City post office if you don't want to be subjected to horrendous treatment by the Monsey post office employees.
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May 2023 by Mr. B.
Fire the antisemitic woman NOW!!!, I witnessed a young hasidic teenager taking a passport photo, and she was telling him to take off his yarmulke, because you're not allowed to have it on during the picture, unless if you write a note for religious reasons.I have never heard of that.
