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“Title: Exceptional Service Experience with AT&T and Omar
I recently had the pleasure of working with Omar, an AT&T agent who provided an outstanding customer service experience. From the moment our interaction began, Omar displayed exceptional professionalism, patience, and a deep knowledge of the services offered.
Omar took the time to understand my needs thoroughly, ensuring that every question I had was answered with clarity and detail. His friendly demeanor, coupled with his genuine desire to help, made the entire process seamless and stress-free. It's rare to come across someone so dedicated and passionate about their work, and Omar truly exemplifies the gold standard of customer service.
Thanks to his expertise, I not only received the support I needed but also felt valued as a customer. AT&T is incredibly fortunate to have such an exemplary agent on their team. I highly recommend reaching out to Omar for any AT&T-related assistance – you won’t be disappointed!”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“Alex and his colleague both helped me and my family even though we walked in at the last minute on a Sunday. (I am not advocating that anyone do that, honestly felt bad) They were patient and kind, we are very thankful!”
“My daughter broke her screen on vacation. We went to two stores and non of them carried the screen we needed. We went to the westwood location and Tyler had her new screen on and out the door in 30min. Great service!!!”
“To all the hierarchy of AT&T:
I have had the most wonderful experience today at the Montvale, NJ store with TOMMY CARMAN, the Retail Sales Manager!
He is a fabulous asset to your company!
First of all, he explains all the details of the AT&T services knowledgeably and clearly.
Tommy knows his information perfectly.
Plus, he is kind, patient, and allowed Mt to ask one question after another.
And, thirdly, his personality is super. He made this customer feel confortable and secure in the decisions I made.
Tommy Carman is a true gentleman, and his expertise on AT&T offerings is excellent.
Thank you, Tommy, for helping me today, 4/18/24, and allowing me to feel comfortable with the use of my AT&T plan.
I have been with AT&T fir many”
“THE BEST VERIZON STORE I HAVE EVER WENT TO GREAT EXPERIENCE AS UMER TOOK CARE OF MY PARENTS AND GOT US A GREAT DEAL.
This is my second time and still the same Experience I love it”
“Billy is the best - many times has helped me and family get the right phone and advised us on their features. Always helpful and always has great stories to tell.”
“My visit to the Westwood store was to ask some questions. After speaking with Ian he explained the promotions available and I purchased a new phone. Ian was very knowledgeable, patient and helpful. Ian is great asset to this location.”
“I was in the process of upgrading my phone. The 5 minute wait was because the young lady(forgot her name) had two customers prior to me. Her service was beyond exceptional and she was informative throughout the whole process. Great customer service!”
“Good service at the Spring Valley offices at the entrance to the Food Fair....
Honorable attention to Miss Kerly with attention at the customer's level (it was more than half an hour of laughter during the purchase).
In advance we hope that the bosses do not draw attention to it since for my friends and I it was one of the best attentions.
❤️”
“This past weekend, I had to trade-in my phone and the transfer of data was slated to be very long, but Alexis remained very informative and helpful, always updating me and making sure that the process was seamless. She even stayed later than store hours to ensure that the transfer was successful and complete. She was so patient and attentive. Great work! Thank you Alexis!”
“I really had very good service, I needed help in Spanish and I got the best from Francisco, he gave me the best recommendations for buying my new iPhone. I totally recommend it!”
“I visited the store with an issue about an account and I was assisted by Michelle, she was professional, a pleasure to work with, and she resolved my issue. I highly recommend Michelle.”
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“Thank you, Ramzy, for the outstanding service! He truly goes above and beyond to ensure you’re well taken care of. His knowledge, kindness, and thorough approach makes all the difference. I’m grateful for how easy and painless he made the experience and appreciate his help. I’ll definitely continue bringing my business to the Northvale location.”
“Fixed my phone here today. Just wanted to start off by saying, the service here is absolutely amazing. They replaced the front and back of my iPhone 13 and did an outstanding job on it. In addition, they then later included a strong case and glass screen protector for a great price. After my visit to mobile couture today I would definitely recommend them to my family and friends. Thank you Gentlemen.”
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“These are ultra-friendly and helpful guys. I buy stuff here, plus I went in several times the other day to ask for help with the settings on my cellphone and they helped with smiles and didn't charge me a thing. I really like this place.”