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October 2023 by Miriam Perl
Amazing service!
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April 2023 by Rivkee K
Love this store, pretty shoes.. beautiful selection
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January 2023 by Shelly Kramer
Purchased some shoes online without realizing the store's policy about returns. No problem, that's my bad. But when I contacted the store to inquire about the return process, to make sure I was doing it exactly correct, I got no response. After three subsequent emails, I finally got a snotty response that essentially said "Go to the website and figure it out yourself." A less than spectacular customer service experience - to say the least - and I definitely won't be doing business with them again. With so many FANTASTIC online buying experiences setting the norm for customer experience, dealing with a retailer like this is something that ain't nobody got time for. Buy from Frankels at your own risk - and trust me, anything they've got, you can find somewhere else and get great customer service.
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November 2022 by Devancy Bee
Wish I can give -5 stars. The people who work or own this store are NASTY! The attitude and manners are disgraceful!
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June 2022 by Eliezer Bodansky
Good service
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April 2022 by Taylor Gomez
So many gorgeous options!
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June 2021 by AviBenJames
Great stop and especially for kids shoes. Always ask for Dina when your there. Thanks Dina your service was great.
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April 2021 by Chanie Levine
Great selection
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February 2021 by Jemalle Chemdi
Awesome place ! Friendly! Great ppl
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July 2020 by Connie Bear
awesome customer service as well as a great selection of shoes
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July 2020 by Caroline Korn
Very friendly service beautiful selection High End
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June 2020 by Chany Zareb
Awesome customer service and they have kids and adult shoes for all different occasions... go check it out you'll love it...
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January 2020 by Chaya S Friedman
Great service and beauitiful selection!
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December 2019 by Malky zafir
Was really happy at time of purchase, however when we arrived home we noticed the boot was damaged I took it back the next day, still waiting for him to call me that the boots is ready. I asked for a new one he insisted on having it sent back to the company it’s two weeks and nothing I keep calling but nothing. Wondering if I will get the boots back before the spring. Terrible service that I bought a damaged product and he didn’t replace it there and then.
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October 2019 by Gershy Moskovits
Great service and with a smile and a huge selection to choose
