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February 2024 by L M.
I just increasingly dislike shopping here. From the filth that is the parking lot, to the shopping carts with janky wheels, to the prices (seem higher), to the sections of stores that look like they were ravished in prep for a natural disaster, it's just unpleasant. I sometimes shop at the Riverdale, NJ WalMart and that one is glorious. Why can't this be that?
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December 2023 by Djdj K.
they work fast and prices are very good, it only took less than 40 minutes to fix my broken phone plus a new screen protector all for just $90 instead of waiting about 2-3 business days in big stores like Best Buy for $200, would definitely recommend
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November 2023 by Ella M.
Dirty dirty dirty. Very unorganized. You can 100% tell Walmart doesn't not care about customer service and satisfaction and they definitely don't care about their employees just by walking around this poorly lit under-managed establishment. The whole organization should be ASHAMED of this store. It's an example of what a business should not look like. Take the extra 30 minutes and go to a different Walmart. Better yet, target is in mount kisco.
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September 2023 by Matt F.
Decent enough Walmart. I've been to Walmarts in multiple states (unsure if I should even admit that sad fact) and while there's some decent ones out there, most of them are usually putrid. If you've been to one Walmart, you've basically been to them all as far as prices and stock, with some small differences. The shelves were decently maintained and they had what I needed, so I can't complain. The same issues that most other locations have are evident here - from bad, unfriendly employees to long lines and limited cashiers. Another aspect of Walmarts in general are the customers and usual characters this brand tends to attract and it was no different when I was there. Despite how you might feel about the brand, the customers, the employees, the mismanagement these stores tend to have, there is no complaining about the prices and at times convenience. Considering other locations, this one is good in comparison. This is currently the only Walmart in Westchester county (upper Westchester at that, close to the Rockland border), so it does have that distinction. There are other Walmarts if you drive farther, over a bridge, or into Connecticut or Northern Jersey - but trust me when I say, that compared to some of those other locations, this is much better. Located in the busy Cortlandt Town Center, while there is plenty of parking, the lot can be madness at times - especially the spots closer to the front. A lot of terrible drivers were in this lot at the time I was there, so use caution and have patience. Overall, a decent Walmart and certainly better than some of its sister stores in a drivable distance. Yes, it's a Walmart and all the same issues these chains tend to have, but still decent and one I'd return to if needed. Bring your patience and lowered expectations with you and you'll be fine.
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August 2023 by John C.
I went last night and bought night crawlers. Went out on my boat this morning, opened up the container and the worms were dead and moldy. Gross as hell. I'll be going to the Mom and Pop sporting goods store from now on.
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July 2023 by Lenny S.
It's Walmart how do you not love Walmart only thing I dislike is everytime I visit theres parents of boxes everywhere that stuff should be coming out till almost closing or when the store is closed other than that love that place lol
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June 2023 by Ji L.
Least responsive to customers. Long lines but only 2 cashiers. OPEN MORE REGISTERS. The management here either doesn't care or doesn't understand.
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May 2023 by Antonia G.
I would give 0 stars if I could. Everytime I'm here it's like no one wants to work. It's like you're bothering them. Also they say they close at 11pm however I went there to pick up medicine for my baby as he was running a fever. I got there at 10:50pm. A Hispanic man at the door said I couldn't enter because the boss said it's closed. If you are going to close at 10:50pm, that is the time that should be listed on the door and website. Avoid if you can. You are better off drives a few miles to the Fishkill Walmart. Run and avoid!!!
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April 2023 by Otown V.
worst managed Walmart every. I've been to so many Walmarts over the US. Everyone should avoid this one. I rather drive up to Fishkill.
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January 2023 by Ilsur G.
Nice!!! Every case is $15 Great deal )) Fixed my phone screen for $70 in 15 minutes while i wait
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November 2022 by Real Y.
Walmart Lake Mohegan has the Worst. Customer. Service. EVER. Ordered an air fryer online on Friday, November 18 to pick up at Walmart Lake Mohegan on Saturday, November 19 between 2:00 to 3:00 pm. Received an email early this morning that my item "will be ready for pick-up" and to arrive at Walmart Lake Mohegan between two and three o'clock in the afternoon. Endured 2.5 hours of traffic and was then told by John Paul in the "Pick Up" area upon arrival at two o'clock in the afternoon that not only was the item not ready, but also to, "Come back in two hours." HUH? Returned an hour later, after 3:00 pm, and while waiting, received this email: "Sorry, your item isn't available. Your order has been canceled." This is absolutely outrageous. I asked to speak with a manager and was informed "Pat" in the "Pick Up" area was gone for the day. John Paul went to find a manager, and returned with "Curt," who wore a shiny yellow label under his name that read, "Coach." Curt was extremely rude, raised his voice, and snuffed, "There's nothing I could do!" before walking away. Curt could coach employees on how NOT to interact with customers based on his unprofessional behavior. I was stunned. Shame on Walmart Lake Mohegan. Stay far away.
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August 2022 by Kate B.
First problem, all the cars in the customer pick up parking section are empty. They are in the store shopping! Walmart employee response: "We can't be responsible for the parking lot". Why have the spots if no one is going to enforce it? Second problem ,one third of what I ordered was not included, ( was not charged). Third problem: I go into the store the majority of what was not included is on the shelves! I also purchased other items, go to check out - no paper bags. The cashier is hard selling their overpriced bags! There is a shopping cart full of empty boxes. I asked can I have two. - " no we cannot give boxes to customers." So Walmart the largest retailer in the US has no paper bags and cannot give customers empty cardboard boxes that they are going to recycle? I won't waste my time and energy on this store. The time I wasted here I could have drive up to Wappingers, done my shopping and not have to be aggravated by this stores lack of helping customers.
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July 2022 by Helen L.
I recently discovered this Walmart & it feels like a watered down version of Walmart. I guess maybe because it isn't listed as a "Supercenter"? I was able to find a few things & didn't spend a load of money so it served it's purpose....
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July 2022 by T C.
So, to try to save some time and delivery person carbon I decided to pick up an order at this Walmart location. Big mistake, huge. I mention to the delivery runner that all of the cars around me were empty yet parked in the pickup spaces, and I mean all 6 to which she laughs and says they really shouldn't be. Ok. As I drive off, I decide to make sure everything is there before I exit and sure enough, the garbage can is missing the lid. Ok, park back in the pickup spot, still surrounded by empty cars, call and tell them the problem, she comes out and then this lady disappears for ONE SOLID HOUR. I have to make 3 or 4 phone calls where the people answering the phone refuse to come out of the store to process the return and act like I should have no issue waiting this long for someone to come out and help me. I literally met this 'service' rep lady in the lobby after I gave up after ONE SOLID HOUR of waiting and was going to return it at the desk. And honestly, there wasn't an ounce of politeness left in me by that time. The people that parked in the pickup spots had shopped in the store and left by the time this lady decided to show up and do her job. Who the hell has an hour to wait while you look for a garbage pail lid? And why the hell weren't you good enough at your job to notice it was missing in the first place? If I had an hour to wait, why wouldn't I have shopped in person, is that such a difficult concept for the 4 different people that answered the phone, including alleged manager Andrew, to grasp? It wasn't bad enough that the customer had to bring your attempted fraud to your attention but they also had to wait ONE SOLID HOUR for you to take any action? So, fool me once and so forth, this location is just the absolute pits for honesty and any shred of customer service. Just spend the carbon and get it shipped.
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April 2022 by Pt S.
Don't worry the price tags on the shelf MEAN NOTHING. Was in there today and bought a 10 1/4" cast iron pan. It was priced as 21.?? In the sporting goods area and priced at 17.92 in housewares. Sine they did NOT have enough cashiers (3 or 4) open I went to self service. I ring the pan up and it comes up as 19.90. WHAT. I CALL over the monitor and was informed that the price tags above or below the items do not mean anything it's only what the computer says, I informed her I had a picture of the item with price ,showed her the price, she said SO WHAT ITS THE COMPUTER PRICE THAT COUNTS. I said that's not right let me talk to a manager, and she said that won't help, I told her let's try because it's not right and this will CERTAINLY hold up the line.. she said if I Have too I'll mark it down. WELL yes you DO have to sell it @ price listed on item. AND you need to give better CUSTOMER SERVICE.
