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“Gianna helped me w my router and hooked up my house w the best Wi-Fi and cust service. even delt w my " Motha" awesome employee and all around dope service!! Go see her and GET RIGHT W G!”
“This was my first time visiting and it was way better than I would have expected, the phone was repaired really fast the same day. I appreciate that they waited 5 minutes extra for me to get there because I was stuck in traffic.”
“Very informative and helpful and actually made the time pass in a very pleasant way. I feel like I had a full service experience. I bought a new iPad that I wasn’t expecting to get and beautiful phone cover. Lots of information. Thank you so much for providing such professional service people at your location in Jefferson Valley Mall.”
“I visited the store in Croton on Hudson, and was welcomed graciously and quickly by staff members. They answered all my questions/issues with knowledge and excellent advice. I could not be happier and would highly recommend this store to anyone for their mobile needs. Steve, Lee and Tevin are the best!”
“I had the pleasure of working with Richard and ratu. When I tell you how simple upgrading and adding service to my account is an understatement. So knowledgeable and professional. Definitely recommend these guys.”
“I was in the process of upgrading my phone. The 5 minute wait was because the young lady(forgot her name) had two customers prior to me. Her service was beyond exceptional and she was informative throughout the whole process. Great customer service!”
“Staff was professional and knowledgeable and willing to help, including a phone call I made after leaving the store to ask a question about the new phone. They also contacted me the next day to ensure everything was ok.”
“I was trying to switch from FirstNet to ATT. The process took / hours and it still was not solved. In fact I am having issues receiving text and phone calls. And I am unable to access my account. Never ever join FirstNetUpdate to my review. The manager ( I think he was the manager) was able to solve the problem quickly. He was very helpful. The actual ATT customer service line on the phone are horrible. Thank you for solving my issue”
“i dont know where to begin, my fiasco started online on 8/22 with AT&T trying to place an order, low and behold the online reps predictably caused a disaster of the 5 lines i was trying to bring over. I spent upwards of 24-30 hours trying to resolve this alone and was getting nowhere. I ended up at the store and met Jimmy.All I can say is wow, Jimmy was able to correct all the errors made by the online reps and locate more mistakes they made with my phone lines in disarray. He made sure I got the best deal possible and corrected all the mistakes the incompetent online reps made (notice i said that twice, stay away from online)...it felt like in Jimmy I had an advocate from day 1 of him stepping in, between the work he did for me that went above and beyond the norm I can not thank him enough. I know for a fact he put hours of work into this keeping me in the loop the whole time. Jimmy is an amazing asset to the store and company, I would never do anything online again and will only be seeing him directly...if only more local stores had managers that actually cared like Jimmy local businesses may be doing better...he is a role model and other should use his example to run their stores...thank you again for everything Jimmy. We couldn't have fixed all the BS without you. Many thanks from the entire family.”
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“Avi has been my sales rep for many years and every transaction we've had has been awesome. I hope you appreciate his talents and tremendous service.Daril was assisting Avi this young man has unbelievable experience and been kind to me especially being a senior citizen. You're lucky to have him.”