Banks in Mohegan Lake, NY

“Jake Kasanofsky is the primary reason we remain with Sunmark Credit Union. He is the first person we met there and has served as our go-to person ever since. No matter what we ask or how confused we may be, he has always helped us efficiently, intelligently, and patiently – and always with a smile upon his face. He radiates warmth and amicability, offers solutions for every problem, responds within hours of a query, and seems genuinely interested in his customers. If he does not know an answer to a query or needs to process something through another department, he is quick to do so instead of pretending he can do it on his own. He has helped us manage our savings, HELOC, and mortgage, and we feel as if no matter how small or large our business was, Jake would treat us the same way because he simply likes his job, knows his job really well, and enjoys helping people attain their financial goals. We thank you, Jake, and we thank you, Sunmark, for having such a wonderful employee on your staff!”

“As far as Chase banks go, this one is good. I have never had to wait more than a minute to see someone, and the staff are always friendly. It is clean, well-lit, and has an ATM drive through, as well as a 24 hour ATM in the lobby. It is a Chase, and it does the job.”

“I'm not sure what issues the other reviews have with his bank but I could just tell you that everyone has always been nice and customer service is excellent and I'm always in and out of there very quickly and there's never really a line and you never have to wait. Marlon is very smart and efficient and Adele is so friendly and they make you feel like you're part of the family. I have been using this bank for my business for many many years and never had any issues. If there was an issue they would fix it and help me solve the problem right away. Excellent customer service here.”