Apartments near Mohegan Lake, NY

“I’ve lived at this property for about 7yrs. There is a strikingly noticeable change once Eagle Rock took over and everyone notices it. It’s always been a beautiful property with a lot of potential and the people who live here are great. There’s a real sense of community here. There’s a lot of kids of all ages and a lot of dogs too! The maintenance staff, who all chose to stay and work for the new owners, have always been fantastic. It’s a pretty small staff for this large property but they manage to consistently handle any and every request, and the occasional emergency, expeditiously with a smile and always go out of their way to help with anything I’ve ever asked. We’re very lucky to have them. The new property manager and sales manager have changed the whole vibe here. It now feels like a home rather than what we all felt with the last owner. The office feels welcoming instead of a closed locked building. Someone happily answers the phone when you call which is a wonderful change. Anything happening on the property is communicated with residents in a timely manner – again an upgrade. It used to be very clear that rent was being collected but not a dime was being spent on the property. Now, with the new owner & manager, we physically see the changes every day. I see them walking on the property all the time and there’s a great sense of them being part of our community and wanting to make life here the best possible for residents. The property manager lives on site which is great too because who better to care about quality of living experience, and to understand any issue someone has, than someone who actually lives here. Eagle Rock has promised some great changes and so far, has come through on all of them. The whole property is in the process of a much needed face lift and I’m looking forward to the upgrades for the lake area, courts, gym, and dog park. I’m also hoping those upgrades won’t make our rent skyrocket but that remains to be seen. I would recommend checking the place out, especially for families, and feel free to talk to anyone you see walking. Most people are really friendly. The pool is huge and clean. There’s basketball and tennis courts that are on the list for a revamp I’m told which is awesome. There’s always kids outside playing and people walking. With the new office staff and owners, I love living here again.”

“Thank you Angel for your help and hard work in repairs. Maintenance was great and effective! We appreciate how you put residents first. I would recommend West Point for families, best service since we moved here in 2020. Thank you and God Bless!!!”

“I been living here since 2019. I seen the reviews. So far my experience has been positive. The staff comes most of the time but if they aren't able to make it, they will let you know. The only discomfort is that you maintenance people have master keys. Although they mention this before signing the lease. Its pet friendly, I don't like pets but if your pet is on their allow list you should be fine. Which is great for me. I have a little kid and Pitbulls are unpredictable for example. That doesn't mean all Pits are the same however I prefer not to take the chance. Neighbors are decent and don't bother. Area is clean. Stay away from the laundry. Pet people wash their pets stuff there and some of them don't clean it afterwards. Unless maintenance gets to it during the morning. Other than that. Really quiet place, away from the noisy NYC or NJ, which was the previous state I used to reside. Mix community and a lot of things to do around. I recommended. If you are a person that enjoys quiet and peaceful way of life, with a little of nature activities around the place. Such as Bear mountain trails, etc.”