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January 2024 by A
Excellent customer service
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January 2024 by Julissa Daboin
Fast, patient and good work. Thank you Jen and the entire team for your patience with me. Great service!
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January 2024 by Peter Pugliese
Our solar consultant Jenn explained everything to us and was always responsive to any questions we had. Everyone I delt with at SunPower by New York State Solar Farm was very professional and great to work with. The entire team really cared about us and making sure we got a system that worked for our home.
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December 2023 by Tish Mosiello
The whole process was explained in detail. The staff are amazing helpful and are so willing to assist me through this process and after if I have questions or need anything. I highly recommend them!
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November 2023 by Michael Barkman
The experience from the beginning to the end was flawless. From the site evaluation to the final turn on of the system was beyond my expectations. I would highly recommend this company and they install only the best panel Sun Power.Special thanks toTara who guided me through the whole process and I'am proud to be part of the Solar Farm Family.
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November 2023 by Howard Kilik
They worked with me through the whole process and answered any and all questions quickly and thoroughly
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November 2023 by matthew nathenson
Jennifer K. She did a wonderful job walking me through the whole process. Now the prices dropped it’s a fantastic time to get solar panels installed. Very professional installation. I was even able to upgrade my electrical panel to 200!!! All a tax write off!!!
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October 2023 by Lauren Chandless
We were able to work out a solar solution that was great for us. Can't say enough about Anthony, Gsbby and the team for being such a great company to work with!Highly recommend you reach out to them if you are thinking of going solar.
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October 2023 by Man Mohan Singh
Once in a blue moon, one comes across a company and a group of people who define what a "superlative" customer "experience" should be and deserve the highest form of commendation and praise for their work. The New York State Solar Farm (NYSSF) and its team of consummate professionals is one such example.Recently, I had a chance to work with NYSSF for the design and installation of solar system for our home. Reflecting on the overall process, from quote to system turn-on, it was the best experience of my lifetime. During the course of this project, I interacted with Ms. Jenn Kipperman (local sales), Ms. Allyson Vasquez (project co-ordinator), Ms. Bianca Cauchi (operations), Ms. Krystle Middleton (admin), Ms. Yanira DePuy (Applications), Ms. Dana Intravaia (finance), and Mr. Bret O'Connor (design). Let me say that each one of these individuals is a consummate professional taking ownership to make the whole experience as seamless and hassle-free as possible.I believe this is testament of business acumen of Mr. Anthony Sicari, CEO of NYSSF. Mr. Sicari has managed to create an environment perfect for hiring and being able to retain such talented and dedicated individuals. Early in the project, I had a number of questions. I emailed those questions to Jennifer and, in no time, Jennifer replied back with a video link. Imagine my surprise, when I started playing the video, it was Mr. Sicari reading and answering each one of my questions and not some canned pitch. This is when I was sold - I knew I was in good hands which turned out to be true. Also, I must have driven Bret nuts with my penchant for perfection but he showed nothing but the utmost patience in working with me. Best of all was the experience of working with Jennifer, I can't say enough good words about her so I won't try. I have a medical condition which makes my daily life very unpredictable, Jennifer made sure that not only the project was on schedule but, also it is completed with minimal effort/duress on my part.The installed system consists of 51 SunPower-M440-H-AC panels capable of generating 22,525 kWh per year. The overall process was completely transparent showing all applicable discounts. The NYSSF took care of all applications and permits. Once all the paperwork was complete, the installation was done in one single day. One of the most important contributor to my decision for going with NYSSF was, single point of contact for all service and operational issues related to the product(s) and installation during the warranty period. To be honest, I did not make any effort to get a competitive quote, so I can't comment on overall pricing but I can say I paid exactly what was quoted (no nickel and diming).Working with NYSSF team was an experience like working in army - each and every member of the team knows his/her role and executes it in the most efficient manner. I congratulate Mr. Sicari for putting together such a great team and, once again, thank all members of the project team for making this a wonderful experience.
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August 2023 by Christine Dugan
I waited several months before writing this honest review. We built a new construction home last year, and decided we wanted to look into Solar. I called a few places, and ultimately landed with NYSSF simply because of my initial impression, positive reviews on the business, their constant transparency about what to expect, their response time on any questions we had, and their overall customer service from beginning to end was phenomenal. Morganne was our representative and she was amazing, right down to the last phone call once the project was complete. She continuously went above and beyond to make sure we had all the information to feel comfortable to take on this project. It can be overwhelming at first. Once the project was complete, we were concerned about the tax portion of how this works. We received our tax CREDIT in April when filing our taxes with no issues. The panels had been installed in November in NY. A month in NY that typically has zero sunshine, followed by December, which wasn't much better. Our electric bills during these months were higher through the winter (naturally) than they are now, but def not higher than a normal electric bill so it definitely worked right out of the gate. HOWEVER, once the spring arrived, we've paid now consistently $40 a month from April - August to Orange and Rockland for our electric. Paying today's electric bill reminded me to tell everyone to jump on board. This was a true success! and we're thrilled that we chose Morganne and the New York State Solar Farm to do our SunPower project. 5 stars from us!
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August 2023 by Pat Chinn
Ihad gotten a few quotes from different solar providers and finally spoke with Tara at New York State solar farm and she was very informative very knowledgeable but she listened she understood my question she answered my questions and the price was very very reasonable I decided to go with her because I was convinced that what she was telling me about going solar and dealing with that company was going to be best for me it was a wonderful seamless process she was so helpful in getting the application done and getting me qualified for the incentive the nyserda program. again communication with Tara was good from start to finish. When I reach out to her there would be a response you know everything was told to me when this would happen when someone was coming what I needed to do to prepare so I will definitely and would definitely recommend this company and Allison who picked up after Tara was very informative as well and the connection and the communication was seamless with her as well good job to you all.Looking forward to helping the environment and saving a lot of money
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August 2023 by Michael Roche
We couldn’t be more happy with our panels. NYSSF made the process easy and painless. With our first full month of panels our electric company usage was $0! Great team, any questions you’ll speak directly to the problem solvers, you don’t need to play telephone for answers.
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August 2023 by Dan Heaney
I am super picky about the placement of my solar panels. Even though SunPower panels are better looking than most(solid black color). SunPower worked with me on the placement of the panels and the conduit. I like things looking neat and done right. The head installer was on point and the install job looks very good. As for the panels, this is the second home I am having solar panels installed. Just like my first home, I bought the entire system. Otherwise I don't see any real benefit to going solar. I have just installed 19 panels with SunPower and they produce as much as the 27 panels I had installed on my other home 8 years ago. The system is top of the line! I expect them to really pay off in 15 years, after the loan is fulfilled. Until then, I know my electric bill will be for the meter - $15.00 a month and my loan. Which in total comes out to be just about what my total electric bill was. Buying from SunPower is a easy choice. Even if you move before the panels are paid off, you still come out ahead or at least break even money wise. It's a no-brainer, especially with SunPower and their Home Monitoring system
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August 2023 by Joe Matranga
Prior to committing to this expensive project I did a fair share of research & decided to go with Sunpower panels for my solar project. I vetted several companies that installed Sunpower panels and chose NYS Solar Farms. Their pricing was fair and I wanted a local company in case there were any issues. What set NYS Solar apart from the other companies was their Solar Consultant Jenn Kipperman. She was by far the most knowledgable and honest person I dealt with. Consult with her before going forward with any solar project. Jenn & NYS Solar Farm staff handled everything from permits, financing, installation to dealing with the transition with my electric company to solar. Each person I dealt with from NYS Solar from Jenn, Allie the project coordinator, Augustin the installation manager and the entire installation staff were professional, informative, hard working and diligent. I highly recommend you choose NYS Solar Farm for your solar project.
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June 2023 by Xiao Li
My wife and I decide to take advantage of Federal and NY state solar tax credits before our retirement. We want to support local companies and ensure to get immediate help when any issues popped up. We got quotes from 3 local solar companies and happily choose SunPower by NYSSF based on the following unique characteristics of this company: 1) NYSSF has a PERFECT customer satisfaction rate in the whole solar inductory. NYSSF has the longest (25 years) product and service warranty. 3) NYSSF uses SunPower solar panel that carries a 40-year product warranty on my project.Now the project is finished smoothly, and excellently and that made me one of the most satisfied customers to give the company a 5-star review. We are very pleased with every step of the project from the start to the finish. NYSSF has a very professional team – start with Tate, a very respectful salesman with honesty, knowledge, and patience, who answered all our questions from tax incentives to solar production comparisons with details – with no pressure on us. Anthony, the owner/ engineer, come to inspect our roof and discuss with us the installation plans. The installation crew and finance/accounting department are very professional with high work efficiency.Yes, NYSSF earned our highest recommendation for its high-quality solar service.