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February 2024 by JAWBREAKERZ TV
Great service and fast! Hospitality always on point!
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February 2024 by Hector Guerrero
Jimmy and Nick were professional, courteous, and quick. Had a great experience here with my recent oil change. Very friendly and they have discount coupons that are very easy to find. Thanks Jiffy Lube!
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February 2024 by Glynis Sharp
Very professional and caring.
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February 2024 by Karla Pourakis
The guys here are so nice, friendly and knowledgeable!
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February 2024 by Kathleen
My husband and I came here about 20 minutes ago to do an inspection for the car. We arrived from the back but it looked like they were completely closed- couldn’t see anyone inside (see through shop and it was around 4pm when it shows they close at 6). So I turned around and exited from the side of the building. One of the guys from the shop (middle eastern/hispanic slim guy with a beard) comes out of the shop and starts yelling at us saying they’re open and can do an oil change in a hostile way. My husband explains to him that we are not here for an oil change, we’re here for an inspection. The worker proceeds to AGAIN yell at us aggressively that all they do is oil changes. My husband again says yes I understand but we’re not here for an oil change, we’re here for inspection. The guy continues yelling and then states how they don’t have inspection stickers. This has been the WORST experience with this location. We’ve been here before for oil changes and we’ve never had any issues with any of the employees here or with service. The other guys here have been awesome during our last visits. After this incident we will never come back and continue going to the Floral Park location because at least their employees are PROFESSIONAL when it comes down to customer service. This man either clearly has no concept of customer service or he’s clearly on some type of drugs because of the way he was interacting with us (I wish you were able to see his face throughout the whole interaction). My husband was so aggravated, we ended pulling over a few blocks ahead and called the shop to speak to a manager regarding the matter because of how rude that man was. If the man couldn’t hear my husbands response, than fine, but it’s the TONE of HOW you speak to people (he was by the door of the shop the whole time while we were about to pull out from their lot). All the man had to say was “I’m sorry but we unfortunately don’t have the stickers for the inspection. If you want to call back the shop later this week to see if we have it, you can do that”. Needless to say, if you want someone to treat you as a human with respect when you’re paying for a service, this is NOT the place. Other Jiffy Lube locations have better service than this location. At least you won’t be treated like this. We only came here since it was on the way of getting home and they were open later than FP. If you’re going to keep continuing having your employees treating YOUR customers like this, you probably won’t have too much business for long.
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February 2024 by Diana Honerkamp
I went in for an oil change and had a great experience with James P. , Nick and Javier. They worked quickly and they were very helpful, straightforward and informative. I will definitely be coming back!!
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February 2024 by William H. Lemos
This place is fast. Service is professional. The waiting room is comfortable.
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January 2024 by Jordan Greenberg
Outstanding & honest service on our first visit. Would recommend.
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December 2023 by Jay Nice TV
The staff was pleasant and great! They were very knowledgeable and accommodating.
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November 2023 by Ishtiaq Khan
Don’t go to this place. My advice is based upon this experience. First they sold me a high price synthetic oil which is over $100 then they told me that my car’s oil pan’s nut is stripped and I am leaking oil. BTW, I never saw any oil spots under my car. They also told me that they use a machine to vacuum out the the oil. Then why was he under my car trying to open the oil pan nut? How did he find out that my nut was stripped when he uses a vacuum to remove the old oil. Obviously a trick to sell you more stuff. The short goatee fella did not want to tell me his name. Watch out here.
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November 2023 by Molly Silvestri
The staff was really nice and made sure they had the right oil for my car, they were incredibly efficient and had the car completed very quickly.
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October 2023 by A Arif
Wesley is the best and the guy who did the oil change but the young guy customer service was bad he needs to get better training
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October 2023 by anthony mattera
The staff was very nice knowledgeable, and quick service
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October 2023 by Rahath Rahman
Not sure what happened to this place, i have been coming in here for since 2018. Staff changed for sure so as Service. Came in for inspection told me to wait. So, i wait behind car on the line, i wait for 1.5 hours. Then when my turn cane to pull up to get inspection. They tell me oh there are someone before you. From, no where they bring another car and let me pull back out and wait another additional 30 mins before i can pull my car and get inspection.
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September 2023 by Samantha J
Nick, Ty and Miguel provided me great service! They were informative and completed the work on my car quickly.I also came back for another oil change. Master & Javier continued to provide me excellent service!