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“I've been banking with the bellmore branch for over 10 years and they feel like family from the manager on down the line. It's one of the rare experiences nowadays where you feel like your bank is there to help you. I don't know why people use commercial banks when this option is available. All the branches are better than commercial but I go out of my way when possible to go to Bellmore. Island Fed should use Bellmore as the model to emulate. Kathy ,the branch manager, is the most helpful person I've ever experienced while banking.”
“Maria has been a huge help over the past 10 years, from personal banking to auto loans. They are experienced and knowledgeable and friendly. I don't bank anywhere else.”
“very polite, made my transaction very easy & was very efficient I would recommend any one needs banking done Bethpage Federal Credit Union is the place to go Jerry DeBlasio”
“I was attended by a very sweet lady named Melanie that made everything very clear and understanding. Dont waste my time with unnecessary information and provided anwers”
“I had an awesome experience today with Jessica. she was knowledgeable, effective, and very professional. she exhibited great patience when I did not have the needed information and allowed me to contact my daughter to provide it.”
“I always have a great experience at this bank, everyone is so nice & friendly at the Hicksville location. Today I went here because I noticed charges to my account that were not from me & John M was so incredibly helpful. He spent about an hour with me & called the fraud department to dispute the charges & gave me so many helpful tips on how to protect my card info from being stolen. Super nice guy, super easy to talk to, funny & extremely helpful! Thanks again John!”
“I recently had an appointment at New Hyde Park location & Adaku Ubani assisted with my appointment. She was professional & personable. She handled my needs with ease & my experience was flawless. Adaku made my experience easier than I thought & she was a pleasure to work with. She cares about her customer’s needs & goals. She is a valuable employee.”
“I always love visiting the Glen Cove branch of Bethpage FCU. The tellers and other staff are incredibly friendly and are always kind to me and my kid. When I tell her we have to go to the bank, she is excited about it.”
“Brandon Miszke at the Levittown branch surpassed all expectations while helping to open an account for us. Friendly, helpful and incredibly thorough. BFCU is fortunate to have him! Thank you for your excellent service!”
“Very helpful staff, I went to get a document notarized but they weren’t able to for that specific kind of document. They helped me by calling a bunch of places to ask them if they could and writing down the info of somewhere that could in the area. I was able to get it done within the hour. Thank you!”
“I have been a member of TFCU for about 23 years. I came to the Merrick branch this morning with a credit card issue. I spoke with Lyndsey Brown the Branch Manager. She was very professional and attentive in helping solve my problem. I would highly recommend coming to the Merrick branch to open new relationships with Lindsey and her staff.”
“We enjoy visiting your Bethpage Branch on Grand Avenue in Baldwin. The atmosphere and the staff are welcoming, personable, professional and efficient. The experience is better than most banks we've dealt with in the past.”
“My family and I had a great experience at this Branch. We were assisted by Robert V. He was very professional and patient. In addition he answered all of our questions and provided good information. I trust this branch and we look forward to managing our wealth here. Thank you Robert and Jovia!”
“I walked into the branch today with my mother and was instantly greeted by Radha she was so friendly and so patient with my mom. Top notch customer service amazing!!! We will definitely be back”
“Levittown branch is by far the best... Applied for new car auto loan and everything was handled professionally. I even had to request more money twice on my loan and was granted everything without a issue. The staff is extremely friendly and made you feel like family.”
8:30AM - 4:30PM
188-39 Linden Blvd, Queens
Credit Unions
“Mr. Woostley Novembre was very helpful and informative. He made me feel comfortable and Welcomed. His customer Service skill are exceptional. I feel he deserves a raise. You need more people like him.”
8:30AM - 4:30PM
134-66 Springfield Blvd, Queens
Credit Unions
“When I tell you for the first time ever I met a person in customer service that is the definition of great customer service. I went into this mcu branch for the first time. I saw a teller and had a question for someone. Amber Timmons called my name after I checked in. This lady was like the mulitasker multifixer best person to work with. I can't begin to explain how over and beyond she went for me. I sat with her for a hr and she smiled through her mask the whole time. Giving me credit advice, account advice. And helped me find charges from 2yrs ago. I NEVER do in store compliments but even after just finishing a 18hr shift and tired I HAD to tell someone how amazing of a worker she was to me. The teller was nice also. This was a really really good experience for me today. Thank you thank you thank you Amber for all your help. I'm able to move forward thanks to you.”
“I have been with Jovia since it was Nassau Educators Federal Credit Union in 1980. I am not fond of the name change and brand color but I must share my evaluation of Georgia from the mobile office in Uniondale NY. In all the years I have banked there no other employee was as professional and helpful as Georgia. Hopefully, the Board of Directors will make note of her value and reward her service to this credit union by promoting her to a managerial position. She gets an A+++ from this member. Thank you again, Georgia for reaffirming my faith in Jovia. Professor Dennis Cowan”
“Great experience in joining Bethpage Federal Credit Union. The representative that helped me was knowledgeable, kind , considerate and patient. I felt like the other representatives and cashiers were friendly as well. The process to set up my account was done in a timely fashion and I was given all the necessary information and all my questions were answered to my satisfaction.SincerelySteven Selzer”
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“I had an enjoyable experience with staff Erika. I tried to apply for a credit card with them, and she helped me a lot. I had a few questions during the process, and Erika explained to me in every detail. On another day, I came to this branch to open a savings account, and another staff helped me who is also very nice. All in all, people in this branch are very patient, helpful, humble, and professional.”