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February 2024 by Dianne Ferreira
Caring, experienced and knowledgeable
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January 2024 by Abby Ives
I needed a new wedding ring when my old one experienced a trauma, so after reading about Matero on Nextdoor Neighbor, I decided to try them out. I was just a "Lookee Lou" but both Steve and Sue were attentive, interested and pleasant as I wandered from case to case, looking at all the shiny things, without a clue as to what I wanted. They never lost patience, and dug out anything I wanted, which was a lot. They colored diamonds with sharpies to show me different colors and never showed frustration. I dragged my husband back, having changed my mind about what I wanted completely, and they were as gracious as ever. After long discussions, I decided to add stones to my engagement ring and make it a "set" with my new wedding ring, but of course I had questions about colors, sizes of stones, sizes of rings, etc. Steve was unfailing patient and very helpful in his suggestions, from type of stone, to colors of stones to sizing (because I have a finger that swells and shrinks all within the same day,) all of which were absolutely on target. I would have made some unfortunate errors without his help. We now feel like family and I got THE most gorgeous rings, simply by adding two stones to my brilliant cut diamond, and making an attractive diamond/colored stone band to match. I am thrilled and would never go anywhere else. Steve WANTS you to get what you want and he wants to make sure you are satisfied. And happy. They are consummate professionals, with seemingly endless knowledge about stones and jewelry. They are patient kind, cordial, welcoming and always gracious, as if nothing is too much trouble. I suspect some people, myself included, are, but you'd never know it. We love them (and my rings)!
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July 2023 by Sharon Masse
Sue and Steve are not only amazing, honest, kind hearted people, they are incredible jewelers! I moved away and used a different company to work on a ring for me…Big mistake!! I will drive to NY every time I need something done with Matero from now on!! I now have a gorgeous ring I’m proud to wear!
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February 2023 by James Wrenn
Steve was extremely helpful and professional throughout the process of finding an engagement ring. Steve worked with me and my fiancé and was very transparent throughout the entire process and always provided great information in a timely fashion. The ring came out perfectly and even better than we had pictured, would absolutely recommend Matero Fine Jewlery and look forward to working with them in the future.
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April 2022 by Patrick W.
Great service and people. Always a good experience when using Matero Fine Jewelers. Highly recommend them.
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February 2022 by Elisa Milkes
I have been using Steve and Sue as my jewelers for close to 20 years. They are phenomenal. They are both so welcoming, patient, attentive, creative, professional and committed to exceptional customer service. I know I can trust them completely. They have done everything for me from creating custom pieces to making repairs large and small. I have on several occasions come in with a drawing on a small piece of paper and I am never disappointed by their ability to produce exactly what I want or improve upon it. As for their inventory, they have incredible taste in their offerings and do an amazing job of keeping up with new and exciting designers. I get many compliments on the pieces I buy from them. Both my sisters now use them as well, traveling from Rockland County and Long Island to do so, because their service , transparency and trustworthiness cannot be beat. Steve and Sue are the best!
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February 2022 by steven friend
I was a new customer in 2022. They created a necklace for me out of a ring. Fabulous experience. The folks who run the store are professional, knowledgeable and kind.
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January 2022 by Steven F.
I was a new customer in 2022. Great experience with wonderful, kind people. Beautiful store. Reasonable prices. I went based on the great online reviews and was extremely happy.
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January 2022 by Dorothée Caulfield
Matero's transformed a diamond bracelet into a ring for me and did an amazing job! Faster than they even predicted. I can't be happier.
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July 2021 by Pat Spiers
Working with Steve and Sue was a very positive experience! They’re both easygoing, patient, and professional. From exactly recreating a lost earring, or helping you select the perfect piece of jewelry from their beautiful collection they go above and beyond to make you happy.I highly recommend Matero Fine Jewelry!
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June 2021 by Laurie T.
First let me start by saying that I never wrote a review but after my many excellent experiences with Matero Jewelry I felt I had to. Words can begin to describe how much I love this store... not only is it a fantastic place to purchase beautiful jewelry but the difficult challenging work I gave them to do on changing, fixing or altering many family heirloom pieces they far exceeded my expectations. They are kind and courteous and really go out of their way to make you are satisfied.I can't imagine going anywhere else.
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December 2020 by Brennan Pothetes
Got my wedding ring here- such a delightful staff and amazing selection. Highly recommend for anyone looking for jewelry or watches.
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December 2020 by Sabeena Levine
We bought our wedding rings from Matero, and the whole experience was seamless from beginning to end! They went above and beyond during these uncertain times, and we will be back for sure.
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October 2020 by Terence Finn
Fantastic service. Highly recommend.
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June 2020 by Sabeena Trilokekar
We bought our wedding rings from Matero, and the whole experience was seamless from beginning to end! They went above and beyond during these uncertain times, and we will be back for sure.
