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March 2024 by Phyllis A.
Every time I took my pup back her behavior got worse. I was told it's my fault because I spoil her. The owner has no people skills. I have no problem with my Shorkie at home. She likes to be bathed and dried. Brushed everyday is her treat. She loves it. So my suspicions aren't good
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March 2024 by Andy .B
Bad the worst place to get your dog groomed not nice people here.
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March 2024 by Jecelyn
Terrible experience!! I would not recommend this place to no one. I came in to ask a simple question which was “I have two 6 month old kittens and I would like to know how much is it to groom them” and while I was talking to the front desk lady which was really friendly the owner came out of nowhere telling me it was $70. She then went on to lecture me telling me that if my kittens scratch me when I take them a bath that means that they can scratch her too. I understand that my kittens are aggressive in that way because they don’t like taking a bath but in my understanding all kittens are like that. I felt that it was unprofessional for her to lecture me like that, if I’m bringing you my kittens to you it’s because you are professional in your job but that just made me realize that she is nowhere close to professional. It’s one thing to be truthful to your clients and a whole other situation when you try to lecture and talk rude to your clients. At the end of the day your clients are the ones that give you business. However, thank you for the front desk lady that was respectful, and friendly to me.
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January 2024 by Melanie Cincotta
Paws N Claws grooming does an amazing job with my dog. I have been taking Benny there since he was a few months old, and have been going here for almost 3 years now. His cut is so perfect, never too short, you can see the detail they put into grooming him. He leaves there happy, safe, never any issues. Everyone who works there is so caring and gentle with him. I would HIGHLY recommend Paws N Claws!!
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December 2023 by Danielle Morales
Liz and Tory are warm people. The environment is cozy and they care about supporting dogs and dog lovers. I walked in to share about my canine business. Excellent personalities ?is a must when in a serious business. Impressed and appreciate their time for little 'ol me!
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October 2023 by maria primavera
The ladies were wonderful and listened to how I wanted my baby trimmed.
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August 2023 by Christine Romano-walker
Hi ! I don't usually post reviews however I need to when it comes to Liz and her great crew of young dog lovers !! I have been going to Liz for years ,my boy is getting older. Liz always loves our fur babies is whatever stage of life and needs they have. This place but mostly the people who work and care for our dogs are truly the best !! Thank you All ❤️
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August 2023 by Amanda Staib
The owner groomed my 13.5 year old husky who is not a fan of baths. The staff was so great with my dog, you can tell that they truly love animals. They had told me 3 pm he would be ready and called 2 hours earlier! I will definitely be bringing Logan back to get groomed. I have lived in Miller Place for 6+ years and it took me this long to find our groomer!!!
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April 2023 by Laura Ahearn
They have been very patient with my Mom's 14-year-old dog who can be very difficult! Many thank to them for helping us!
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March 2023 by Jerry R.
I had brought my dog here for some grooming. For the first 2 times when I had gotten him about 5 years ago. I am just writing about it now because it still infuriates me when i think about it. The place takes forever to groom the dogs. At least 4 to 6 hours. Where every other place seems to take1 to 2 hours. I did have another dog prior to this dog that I currently have. And I asked why he was more of an emotional wreck every time. And the female owner gave a lame excuse saying that the dogs need a break when grooming. And claimed that she was dog trainer. Well claiming to be one and actually being one are 2 different things. My first dog never became more relaxed. After trying after a few times. My second dog that I brought there. I brought only 2 times. The first time. I whitenesses one of the employees kicking one of the cages to get a dog to stop barking. And Lainey said something to the employee. About 6 weeks later I brought my dog in again for a grooming. And had witnessed again the same employee. Roughed up another dogs cage. I again said something to the owner. She said well he's new. I told her that's not true he's been here for at least 6 weeks. And he's still treating the animals poorly. To boot she would bust a brain vessel when I would use a credit/debit card. Because she didn't want to pay the up to 4% the cards would charge. I told her to increase the prices to reflect it or tell people that there would be a card surcharge. She didn't like the suggestion. After this last encounter. I told her I will never recommend her business. And that I will be taking my business elsewhere.
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September 2021 by Erin Clement
My long haired cat needed a grooming. His hair was knotted and he needed help! Paws n Claws helped my kitty. Took the time to give him a handsome haircut, clipped nails, bathed him as well as smelling awesome!!! Everyone in the shop were super nice especially the owner! Definitely will be returning!! :)
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September 2021 by Robert Williamson
Great service-WONDERFULL LOVING STAFF- DO GO THERE!!
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August 2021 by Desiree O'Neil
My dogs were a bit scruffy and the owner lectured me and was extremely rude. She told me "I bit off more than I could chew" with 2 hair dogs. She told me to bring my husband when I picked up the dogs and told me it was inhumane. $100 per dog and the dogs are 20 lbs each. My husband was trying to leave the store after he picked up the dogs. She didn't like what he had to say so the owner was blocking my husband's truck with her body. She is completely inappropriate and unprofessional. I would never recommend this place. Absolutely a horrible experience and a very uncomfortable situation.
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June 2021 by Ella Parker
just brought my cat here for the first time, he’s so friendly and i’m so happy everyone there enjoyed him. he has some dry skin that flares up around winter and the owner washed him which definitely soothed his skin. he’s all clean, smells so good and he’s so happy. overall really happy with this place.
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June 2021 by ROSEANNE KUTILEK
They do an amazing job and my puppy loves them.
