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January 2024 by Douglas Hayman
Great bank and branch. Always helpful, always accurate, always friendly. Every transaction is smooth, and they have notarized things for me several times without any issues.
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December 2023 by Tara K.
Do not open an account with M & T Bank. Yesterday, I deposited a check, and the branch said a 1 day hold. No problem. Woke up today. The money was there. I paid bills, transferred money, and went to store #1. All good. Went to store #2- card declined. Impossible. Tried again, declined. Must be the chip, I'll tap. Declined. Step aside to call the Bank. Turns out they randomly decided it shouldn't have been cleared & put an additional hold on the money until Tuesday. Account overdrawn, and I'm going to have a problem with bills. My husband can't transfer me money, because the overdrawn funds will drain it. Supervisor on the phone, Emily, tells me to go to the Branch because they can overturn it. LIE!!!!!!! Justin at the Coram Branch was a condescending jerk who saw I was angry, and he escalated the situation. First thing Tuesday morning, I'll make sure all fees are reversed AND get my money & close the account!!!!
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December 2023 by c p
This is the greatest Bank I ever worked with.Very knowledgeable staff and great customer service.
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September 2022 by Lonely Tomato
Chris was very helpful and patient Took my daughter to open checking account. Great experience
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February 2017 by Jessenia Garcia
They are all a** backwards they don't take credit cards or other dept cards to make any payments on line so how are people to pay there bills when u don't take any payments unless u have a debit from them worse place to get a loan from I would give no stars if I could fix ur online account please
