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October 2023 by Rite Protection
Nothing here works , Anchors, Bolts, even Register yeah it works when you buy but not when you return - I didn’t walk the product through the door no returnThank you for business
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October 2023 by Brett “El Guerrero” Harte
They had exactly what I needed! Great hardware store with many supplies for any project!
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October 2023 by G Douglas Martin
Extremely convenient location.Well informed staff! Professional attention paid to their clients.
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August 2023 by karen stone
Anthony and Christopher are keepers! Allows polite helpful and kind. They give the quality customer service the world needs.
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June 2023 by JFK35 517
Awful customer service. Bad attitudes. Was a reward member for three years now ,But after the rude attitude and lack of customer skills I won’t be going here anymore. Do yourself a flavor, drive two-three minutes east to Ace Hardware in Rocky Point. So much more helpful. So much nicer. Worth the extra minutes .“Less than perfect experience..”. Is that meant to be condescending? I wasn’t asking for a “perfect experience.” I was asking for just a shred of help and respect for being a loyal customer . I think I see why the customer service and attitudes are so poor now.
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April 2023 by Mark Stuart
The kiln dried wood was delivered on time. The delivery was placed exactly where I ask. Great service and quick delivery.
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March 2023 by Abby G
I walked in and there was not one staff member on the floor to help me, all of the men were just walking around having conversations amongst themselves. Where are those girls that would always greet you with a smile and be ready to help? Bring them back! Never shopping here again until this place can get themselves together like they used to be.
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March 2023 by Vincent P.
Since google screens the negative posts, hopefully I can get my opinion out here without being silenced. My opinion is allowed to be shared, when I have an experience at a business...bad or good it should be allowed to be heard. This is what I had written:Where did all the employees that worked there go. The girls that used to work there were so friendly and always helped me whenever I needed. It's definitely not the happy friendly place it used to be. You don't even get greeted walking in the door anymore. It's concerning what is going on there.
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January 2023 by Beth P.
I have been going to Brinkmanns Hardware for 6 years .Always was greeted with a smile and found the staff friendly and knowledgeable about all the products. Last few months there seems to be a change in staff and atmosphere. I heard Ali is know longer there which is very disappointing ..Always smiling always willing to go out of her way to help. I noticed other staff are also gone. Tells me that possibly new management has taken over and they are not showing loyalty to their long time employees .I will take my business to Costellos down the road.
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January 2023 by Dom Mupo
Not sure what’s with the turnover in staff, there seems to be only 1 or 2 familiar faces. I hope it’s for good corporate or economic reasons because the friendliness and customer services are suffering. I already find myself not patronizing this location as often as in the past and that’s from someone who’s a proponent of shopping locally.
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December 2022 by Delbi Pearsall
Ally (I’m pretty sure her name) went above & beyond helping me out!! Best experience!!
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December 2022 by Jennifer Keane
I just moved to the area and I love this store. The staff is friendly, super helpful, knowledgeable, and generous with their time. The store is well stocked, organized and clean.
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December 2022 by Kevin Mahoney
I have been coming to Brinkmans for years now for so many of my needs business and personal and my biggest reason for coming is how I am treated like family. Under Michelle's leadership she has brought with her a special and positive way that comes out in all the other people who work along side her. Kelly Alli April and Ashley are super people who always have a smile for you and very eager to help you with anything you need. Over in paint Steve and Gino are like family and I enjoy talking with them while they mix my paint. I hear the same from people I have recomended and have met just going in just how nice they all are and how great they all work together and that has all started since Michelle came. All are incredible people and I will continue using and recommending Brinkmans in miller place.
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October 2022 by Frank Faivre
Went into brinkmann’s hardware to buy grass seed, as soon as I entered I was greeted by the girls working at the cash registers. I told them what I was looking for and they knew the aisle and how far down the aisle to go!!! When I still couldn’t find the size I was looking for one of them came out and tried to help me find it. They appeared to be out of the size bag I was looking for but she asked me to wait while she checked the back. She came out with a damaged bag she said they couldn’t sell because it was damaged and gave me an excellent discount!! Every time I go into the miller place store the staff is knowledgeable and more than happy to help you find whatever you need!!!! SOOO MUCH BETTER THAN THE BIG BOX STORES.
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October 2022 by Blood Legion
Always a great place to shop. Friendly staff and everyone knows what they’re talking about. They go above and beyond always. The bald guy in paint is awesome. He knows his stuff and explains exactly what needs to be done. I will always shop here
